Hi! I understand you’re having trouble logging into the Mureka app on your Mac (OS X 10.15.7), where despite using the correct password, you keep getting multiple login attempt messages and can’t load your song library or access Gold features. Let’s try to get this sorted out together.

First, a couple of quick questions to clarify:
- When you say multiple login attempts, do you see an error like “account locked” or “too many attempts”?
- Are you logging in from the same device and network every time, or do you switch devices or locations?
- Have you tried resetting your password just to be sure?

Meanwhile, here’s a step-by-step guide to troubleshoot this issue:

1. Check Account Lock Status: Sometimes, after several failed logins (even if password is correct but something else fails), the account may get temporarily locked. Log out fully from the app, close it, and wait 15-30 minutes before trying again.

2. Reset Password: Even if you’re sure the password is correct, resetting it can clear possible authentication issues. Use the “Forgot Password” feature on the login page, reset your password, and then try logging in again.

3. Clear App Cache/Data: On a Mac, try to clear any cached data related to Mureka:
- Quit the app.
- Open Finder, go to ~/Library/Application Support/ and find any folders related to Mureka and move them to trash.
- Restart the app and log in fresh.

4. Check Internet Connection and VPNs: Sometimes unstable networks or VPN services can cause repeated login attempts to fail. Make sure you’re on a stable network and disable VPN temporarily.

5. Update the App: Confirm you have the latest version of the Mureka app installed. Older versions sometimes have login bugs.

6. Gold Subscription Status: Verify that your Gold subscription is active in your Mureka account on their website or app. Sometimes if subscription payment fails, access to premium features and your song library might be blocked.

If none of these steps help, it’s possible your account has been flagged or locked by Mureka’s security system. In that case, contacting Mureka customer support directly may be necessary.

Would you like me to help guide you through any of these steps in detail, or check if there are any service issues affecting logins today?