Hi there! I see you're experiencing freezing on the Frndly TV app accompanied by code 1402 on your Android device. Let's work together to get this sorted out.

To start, could you tell me if this happens all the time or just sometimes? Also, do other apps on your device work fine or have you noticed issues elsewhere?

In the meantime, the freezing and code 1402 issue often relates to app glitches or connectivity problems. Here’s a step-by-step approach you can try on your WebKit browser with Android 10:

1. Restart Your Device: A simple restart can clear temporary glitches. Power off your device fully, wait about 30 seconds, then turn it back on.

2. Check Your Internet Connection: Make sure your Wi-Fi or mobile data connection is stable. Try running a quick speed test or opening other websites/apps to confirm.

3. Clear Cache and Data for Frndly TV App (if using the app):
- Go to Settings > Apps > Frndly TV
- Tap Storage
- Select Clear Cache first, then Clear Data if issues persist.

4. Update or Reinstall the Frndly TV App:
- Visit the Google Play Store
- If an update is available for Frndly TV, install it.
- Otherwise, uninstall the app and reinstall fresh to eliminate corrupted files.

5. Force Stop the App:
- Go to Settings > Apps > Frndly TV
- Tap Force Stop, then reopen the app.

6. Check for Android System Updates:
- Sometimes OS updates improve app compatibility.
- Go to Settings > System > Software Update and install any pending updates.

If after these steps the app still freezes with code 1402, it could be helpful to unplug your device from power if applicable (or close browser tabs if using web access), wait a few minutes, then start fresh. Sometimes the app or browser needs that reset to clear error states.

Should these not resolve the issue, we might need to look deeper into account status or potential server-side problems for Frndly TV.

Let me know how these steps go or if you've already tried some of them! I’m here to help.

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