Hi! I understand you're having trouble creating a new form in the GoCanvas app. To get a clearer picture and help you better, could you please tell me a bit more about what happens when you try to create a form? For example, are you clicking a "New Form" button and nothing happens, or do you see an error message?

In the meantime, here are some initial checks and steps we can try together:

1. Check Form Assignment: Sometimes, forms don't appear or aren't available for creation if they haven't been assigned to your account. If you're trying to access an existing template, make sure it's published and assigned to you. You can log into the GoCanvas web portal, go to your account, and verify form assignments.

2. Verify Permissions: Ensure your user account has the right permissions to create forms. If you're part of a team, check with your admin if your role allows form creation.

3. Clear Cache and Refresh: Since you're on Windows using a WebKit browser, try clearing your browser cache and cookies, then relaunch the app or reload the web portal.

4. Check for Updates: Make sure your GoCanvas app or web browser is fully updated to the latest version; outdated versions can cause unexpected issues.

5. Look for Error Messages: If you see any error messages like "Save Unsuccessful" or validation errors when trying to create or save your form, those could give clues. I can guide you through troubleshooting those specifically.

If you can provide any error messages or describe exactly where you get stuck, that would help me narrow down the issue further. Would you be able to check your form assignment and permissions first, then let me know what you find?

Here's a helpful link on why forms might be missing or unavailable to users in the app for your reference: Why would a form be missing from a user's mobile application?

Looking forward to your response!