Hi there! I understand you requested your Receipt Pal rewards to be emailed last week, but you haven't received them yet. Let's get this figured out.

First, can you tell me if you received any confirmation that your reward redemption went through successfully in the app? Also, have you checked your email’s spam or junk folder to see if the reward email might have landed there? Sometimes reward emails can get filtered out unintentionally.

Here’s a step-by-step approach to troubleshoot:

1. Verify Reward Redemption: Open your Receipt Pal app and check your rewards history to ensure your rewards show as redeemed.

2. Email Check: Double-check your email inbox, including the spam/junk folder, for the reward email.

3. Email Connection: Confirm your Receipt Pal account has a valid and connected email address. Some rewards require your email to be connected properly in the app to send you offers.

4. Wait a Bit Longer: Occasionally, there can be a delay of up to 10 days before rewards are emailed due to processing times.

5. Update App: Make sure you are using the latest version of the Receipt Pal app on your device.

If you have checked all these and still no email, it may be a system or account-specific issue. At that point, contacting Receipt Pal support directly at [email protected] with your account details and the issue is the best route.

Let me know which of these steps you’ve already tried or if you want me to help guide you through any of the above!