Hi! I understand you're seeing a "memory card access denied" message when trying to use the AdorHealth app. Let's work through this together to get it sorted out.

To start, can you tell me more about when exactly this happens? For example:
- Are you trying to open files from the memory card within the AdorHealth app?
- Did this issue start suddenly or after an app update or system change?
- Have you checked if the app has permission to access storage on your Android 10 device?

While you get back to me, here’s a simple first step to check:

### Step 1: Verify Storage Permissions for the AdorHealth App
1. Go to your phone’s Settings.
2. Tap Apps & notifications (or just Apps).
3. Find AdorHealth in the list and tap it.
4. Tap Permissions.
5. Make sure Storage permission is enabled.

If the storage permission is already granted, or enabling it doesn’t fix the issue, we can try a few more steps:

### Step 2: Check if the SD Card is Properly Mounted and Accessible
- Open your phone’s File Manager app and try to open the SD card files. If you cannot open them here, it may indicate an issue with the card itself.
- Try ejecting the SD card (Settings > Storage > Eject) and then remounting it or rebooting the phone.

### Step 3: Clear Cache and Data for AdorHealth
Sometimes cached data can cause access issues.
1. Go back to Settings > Apps > AdorHealth.
2. Tap Storage & cache.
3. Tap Clear Cache and then Clear Storage/Data.
4. Restart the app and try again.

### Step 4: Check Developer Options if Enabled
If you have developer options enabled on your device:
- Go to Settings > System > Developer Options.
- Look for an option called “Disable permission monitoring” or anything related to permissions monitoring and make sure it is off.
- This setting has been known to cause SD card access issues in some cases.

If none of these help, there might be a more specific conflict with Android 10's way of handling SD card permissions for apps. In that case, resetting app preferences (Settings > Apps > menu > Reset app preferences) or even reinstalling the AdorHealth app might be useful.

Let me know what you discover after these checks, and I’ll guide you further!

Are you satisfied with these steps so far?

Read memory card access denied

Thanks for confirming the issue about the "read memory card access denied" message with the AdorHealth app. Let me share a more targeted solution based on similar cases reported online.

Here’s a step-by-step guide tailored for your Android 10 device and the AdorHealth app:

### Step 1: Confirm Storage Permission Again
Sometimes permissions may appear granted but aren't actively in effect.
- Go to Settings > Apps & notifications > AdorHealth > Permissions.
- Toggle the Storage permission off and then back on.

### Step 2: Use "Storage Access Framework" (If App Missing It)
Android 10 restricts direct access to SD cards; apps need to use the storage access framework (SAF) to get permissions properly.
- Open the AdorHealth app, try to import or open a file from your memory card.
- If it triggers a system file picker, select your SD card location there and grant access.
- This process grants the app access to the SD card securely.

### Step 3: Clear Cache/Data and Reboot
- Go to Settings > Apps > AdorHealth > Storage & cache.
- Clear the Cache and Storage/Data (note: clearing data may require you to log in again).
- Reboot your device and try accessing the memory card again.

### Step 4: Check SD Card Health
- Open your phone's File Manager and navigate the SD card files.
- If access is also denied here, the SD card might be corrupted or improperly mounted.
Try ejecting and reinserting the SD card or test it temporarily on another device.

### Step 5: Reset App Preferences
- Go to Settings > Apps > menu (three dots) > Reset app preferences.
This resets all app permissions and default behaviors without deleting app data.

These steps are commonly effective for fixing the "read memory card access denied" error in Android apps, including AdorHealth. If the problem persists despite this, it might be related to system-level restrictions or the specific SD card format.

If needed, you can also check this discussion on Reddit for similar user experiences and fixes: 1

Let me know if you want me to guide you through any of these steps or if the problem continues after trying them! Are you satisfied with the solution I provided so far?