[Frndly TV] Nothing but but blank screen

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Don
6 months ago In Frndly TV
Nothing but but blank screen

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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6 months ago

Hi there! I understand you’re seeing a blank screen when using the Frndly TV app on your iPad. Let’s work together to get that sorted out. To start, can you tell me if the app shows any loading symbol before the blank screen? Also, have you tried restarting your iPad or updating the Frndly TV app recently?

In the meantime, here’s a step-by-step approach to fix the blank screen issue on your iPad (iOS 18.6.2):

1. Restart your iPad: Press and hold the power button, then slide to power off. Turn it back on after a minute. This refreshes the system and can clear temporary glitches.

2. Check for App Update:
- Open the App Store.
- Tap on your profile picture at the top right.
- Scroll down to see if Frndly TV has an update available. If yes, tap Update.

3. Force Close and Reopen the Frndly TV App:
- Swipe up from the bottom of the screen and pause slightly in the middle to open the app switcher.
- Find the Frndly TV app card and swipe it up to close it completely.
- Open the app again.

4. Reinstall the Frndly TV App:
- Tap and hold the Frndly TV app icon until the menu appears.
- Choose “Remove App” then “Delete App” to uninstall it.
- Open the App Store and reinstall Frndly TV.

5. Check Internet Connection: Make sure your iPad is on a stable Wi-Fi network. If possible, restart your router briefly.

If after these steps you still get a blank screen, please let me know if you see any error messages or if the app ever loads before going blank. That extra info will help me guide you further.

Are you satisfied with these steps so far?

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