Hi! I understand that your Apple Watch app for Map My Ride has stopped showing distance, and since you've been using it for 15 years, I can imagine how important this feature is for you. Let's work together to get this fixed.

First, can I ask if the Apple Watch is recording other data during your rides, such as heart rate or route? Also, have you noticed if the watch still shows the workout session as active but just not tracking distance?

In the meantime, here’s a step-by-step approach we can follow to troubleshoot this:

1. Check Location Services on iPhone and Apple Watch:
- On your iPhone, go to Settings > Privacy & Security > Location Services and make sure Location Services are turned on.
- Scroll down to "Map My Ride" and ensure it has permission to access your location While Using the App.
- On your Apple Watch, open Settings > Privacy & Security > Location Services and ensure it's enabled.

2. Enable Motion Calibration & Distance:
- On your iPhone, open Settings > Privacy & Security > Location Services > System Services.
- Make sure Motion Calibration & Distance is turned on.
- This helps Apple Watch calibrate distance and speed for workouts.

3. Verify Apple Health Permissions:
- Open the Health app on your iPhone.
- Tap your profile picture (top-right) > Apps > Map My Ride.
- Ensure all required data permissions, especially distance and workout data, are enabled.

4. Background App Refresh:
- On iPhone, go to Settings > General > Background App Refresh.
- Find "Map My Ride" and make sure Background App Refresh is on to allow up-to-date syncing.

5. Restart Devices:
- Sometimes a restart fixes temporary glitches.
- Restart your iPhone and Apple Watch.

6. Calibrate your Apple Watch:
- Apple suggests calibrating your Apple Watch to improve workout tracking.
- Take it to an open outdoor area with good GPS signal.
- Open the Workout app, choose Outdoor Walk or Outdoor Run, and walk or run at a steady pace for 20 minutes.
- This helps your watch learn your stride and improves distance accuracy.

Could you please try these steps and tell me if the distance starts showing up again? If it still doesn't work, we can explore more advanced troubleshooting or check for any app updates or server issues.

Are you comfortable trying these? Let me know how it goes!

Still not working

Thanks for trying those steps and letting me know it’s still not working. Since the issue persists with distance not showing on your Apple Watch during rides, let’s dig a bit deeper.

I found some relevant points for Apple Watch and Map My Ride issues:

1. Syncing Problems Between Watch and Phone:
Some users have reported that while heart rate continues to sync, the watch sometimes stops updating distance information. It can help to fully unlink and then re-pair the Apple Watch with your iPhone to reset the data connection. Before doing this, make sure your data is backed up. You can then go to the Watch app on your iPhone, unpair the watch, and then pair it again6.

2. Reinstall Map My Ride on the Apple Watch:
If the app itself is causing issues, uninstalling and reinstalling the Map My Ride app on both your iPhone and Apple Watch might clear out corrupted data. Sometimes the watch app can disappear or malfunction and reinstalling can restore full functionality7.

3. Check App Settings for Privacy and Sharing:
Within the Map My Ride app on your iPhone, confirm that privacy settings aren’t restricting GPS data or route sharing. Setting route sharing to ‘Friends’ or ‘Everyone’ helps with syncing and visibility of rides, including distance tracking8.

4. App Updates and iOS Compatibility:
Make sure your Map My Ride app is updated to the latest version, as older versions may have bugs or compatibility issues with iOS 18.6.2. Visit the App Store and check for updates.

So, to proceed:

- Step 1: Unpair your Apple Watch from the iPhone and then re-pair it.
- Step 2: Delete and reinstall the Map My Ride app on both devices.
- Step 3: After reinstalling, open the app, check privacy and sharing settings as mentioned.
- Step 4: Double check for app updates available in the App Store.

Please back up any important data before unpairing your watch to avoid loss. After these steps, test a ride and see if the distance tracking returns.

Would you like me to guide you through the unpairing and reinstall process?