Hi! I understand your Map My Ride app is recording the time but not the route or distance, right? That sounds like a GPS tracking issue. Just to get a clearer picture, when you start your ride, does the app show any map or location updating at all, or is it just the timer running with no route visible? Also, have you already tried any fixes like restarting the app or checking location permissions?
Once I know what you've tried or noticed, I can guide you through some precise steps to get the route and distance tracking working again!
Thanks for letting me know that the map is visible when you open the app. That means your app is able to access the maps, but it’s not recording your route or distance during your ride.
Let’s walk through some focused steps to get your GPS tracking working correctly on your Android 10 device:
1. Check Location Permissions: Make sure Map My Ride has full location permission set to "Allow all the time." On Android 10, apps need background location access to track your ride properly even if the app is not active on screen. To check this: - Go to Settings > Apps > Map My Ride > Permissions > Location - Set permission to "Allow all the time" or "Allow only while using the app" (ideally all the time for better tracking).
2. Enable High Accuracy Location Mode: Your phone should be set to use GPS, Wi-Fi, and mobile networks for location. - Go to Settings > Location > Mode > and select “High accuracy.”
3. Check GPS Signal Strength: Even if the map loads, your GPS signal might be weak or spotty while moving. Try riding where there’s a clear view of the sky (no tall buildings or heavy tree cover) to get better GPS lock.
4. Ensure Battery Optimization Isn’t Interfering: Android sometimes restricts background location updates to save battery, which can stop route tracking. - Go to Settings > Apps > Map My Ride > Battery > Battery optimization - Set Map My Ride to "Not optimized" or "Don't optimize" to allow background activity.
5. Restart the App and Device: Sometimes a simple restart of both the app and your phone can refresh GPS services and permissions.
If you’ve done all that, and it still doesn’t track routes, one last quick check is to test another GPS app temporarily (like Google Maps or Strava) to confirm your phone’s GPS hardware is fine.
If the issue persists after these steps, it might help to uninstall and reinstall the Map My Ride app to reset any corrupted app data.
Would you like me to guide you through any of these steps in more detail? Or let me know which ones you’ve tried already!
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Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi! I understand your Map My Ride app is recording the time but not the route or distance, right? That sounds like a GPS tracking issue. Just to get a clearer picture, when you start your ride, does the app show any map or location updating at all, or is it just the timer running with no route visible? Also, have you already tried any fixes like restarting the app or checking location permissions?
Once I know what you've tried or noticed, I can guide you through some precise steps to get the route and distance tracking working again!
Map is visible when app is opened
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for letting me know that the map is visible when you open the app. That means your app is able to access the maps, but it’s not recording your route or distance during your ride.
Let’s walk through some focused steps to get your GPS tracking working correctly on your Android 10 device:
1. Check Location Permissions:
Make sure Map My Ride has full location permission set to "Allow all the time." On Android 10, apps need background location access to track your ride properly even if the app is not active on screen.
To check this:
- Go to Settings > Apps > Map My Ride > Permissions > Location
- Set permission to "Allow all the time" or "Allow only while using the app" (ideally all the time for better tracking).
2. Enable High Accuracy Location Mode:
Your phone should be set to use GPS, Wi-Fi, and mobile networks for location.
- Go to Settings > Location > Mode > and select “High accuracy.”
3. Check GPS Signal Strength:
Even if the map loads, your GPS signal might be weak or spotty while moving. Try riding where there’s a clear view of the sky (no tall buildings or heavy tree cover) to get better GPS lock.
4. Ensure Battery Optimization Isn’t Interfering:
Android sometimes restricts background location updates to save battery, which can stop route tracking.
- Go to Settings > Apps > Map My Ride > Battery > Battery optimization
- Set Map My Ride to "Not optimized" or "Don't optimize" to allow background activity.
5. Restart the App and Device:
Sometimes a simple restart of both the app and your phone can refresh GPS services and permissions.
If you’ve done all that, and it still doesn’t track routes, one last quick check is to test another GPS app temporarily (like Google Maps or Strava) to confirm your phone’s GPS hardware is fine.
If the issue persists after these steps, it might help to uninstall and reinstall the Map My Ride app to reset any corrupted app data.
Would you like me to guide you through any of these steps in more detail? Or let me know which ones you’ve tried already!