Hi! I’d like to help get your Moultrie app working again. Since you mentioned the website works fine but the app doesn’t, can you tell me a bit more about what exactly happens when you try to use the app? For example, does it fail to open, freeze, show an error message, or not load data?

Meanwhile, here are some simple first steps that often help fix common app issues on devices running Windows:

1. Restart your device completely — sometimes a fresh start clears temporary glitches.
2. Make sure your device software is fully updated to the latest version of Windows 10.
3. Try signing out of the app (if possible) and signing back in.
4. Clear the app cache or temporary files. On Windows, you can go to Settings > Apps > Moultrie app > Advanced options > Reset (if available).
5. Delete the app and reinstall it from the official Microsoft Store or source you used originally.
6. Check your internet connection to ensure it’s stable and strong.

If you already tried any of these or if the problem persists after trying them, let me know what you’ve done and any error details you see. This will help me guide you deeper into troubleshooting.

Would you like me to help walk you through any of those steps?