Hi there! Sorry to hear the Moultrie app isn't opening on your Android 10 device. Let's work through this together and get it sorted.

First, can you tell me if you get any error messages or does the app just not respond at all when you tap it? Also, have you tried any steps so far like restarting your phone or clearing app data?

Meanwhile, here’s a straightforward checklist we can follow to troubleshoot:

1. Make sure your Android OS is fully updated. Sometimes app compatibility depends on the latest system updates.
2. Go to your phone’s Settings > Apps > Moultrie > Storage, then clear the app cache first. Try opening the app after this.
3. If that doesn’t work, also clear the app data in the same menu. Keep in mind clearing data resets the app to default settings, but it won’t delete your account.
4. Restart your phone to clear temporary glitches.
5. Delete the Moultrie app, then reinstall it fresh from the Google Play Store.
6. Once reinstalled, try opening the app again.
7. Ensure you have a stable internet connection—Wi-Fi or cellular signal can affect app launch.

If after these steps it still won’t open, let me know, and we can check for any account issues or server-side problems that might be affecting your access.

Let me know how these steps go! Are you seeing anything specific when the app won’t open?

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