Hi there! I understand you're seeing only a black screen when you use the Moultrie app on your device. Let's see if we can get that resolved quickly. To start, could you tell me if this happens every time you open the app, or did it just start recently? Also, have you tried any troubleshooting steps so far, like restarting the app or your phone?

In the meantime, I'll guide you through some basic steps to fix the black screen issue with the Moultrie app on your Android device running version 10:

1. Force Close the App:
- Go to your device's Settings > Apps > Moultrie app.
- Tap "Force Stop" to close the app completely.
- Open the app again to see if the screen loads correctly.

2. Clear Cache and Data:
- Still in Settings > Apps > Moultrie app, tap "Storage."
- Choose "Clear Cache" first.
- If that doesn't help, then select "Clear Data" or "Clear Storage" (this will log you out, so be sure you know your login details).
- Open the app once more.

3. Restart Your Device:
- Sometimes a simple restart refreshes system resources that may be causing the problem.

4. Check for App Updates:
- Open the Google Play Store.
- Search for "Moultrie."
- If an update is available, tap "Update" to install it.

5. Reinstall the App:
- Uninstall the Moultrie app.
- Restart your phone.
- Reinstall the app from the Google Play Store.

These steps often clear up black screen issues caused by temporary glitches or corrupt cache1 2.

If after this the issue persists, please let me know. We can then look into more advanced troubleshooting, such as checking your account status or possible connectivity issues.

Are you able to try these and tell me what happens?