Hi there! I hear you’ve been dealing with constant buffering on the Direct Express app for quite a while now, and that’s definitely something we want to get sorted out. To help you better, could you tell me a bit more? For example, when exactly does the buffering happen—is it when you open the app, trying to log in, or while viewing specific content? Also, are you connected to Wi-Fi or cellular data when this happens?

Meanwhile, I’ll start by suggesting some steps tailored for your iPhone with iOS 17.7:

1. Check for App Updates: Make sure your Direct Express app is up to date. Sometimes older versions have bugs that cause issues like buffering. You can update the app via the App Store.

2. Restart Your iPhone: A simple restart can often clear up any temporary glitches affecting the app’s performance.

3. Close and Reopen the App: Swipe up from the bottom (or double-click home button) to bring up app switcher, then swipe the Direct Express app away to close it. Reopen afterward.

4. Clear App Cache/Data: Although iOS apps don’t have a direct cache clearing option like Android, you can try deleting and reinstalling the app. Press and hold the app icon, tap “Remove App,” then reinstall it from the App Store.

5. Check Network Connection: Buffering usually relates to slow or unstable internet. If you're on Wi-Fi, try switching to cellular data or vice versa to see if that helps.

6. Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This will refresh your Wi-Fi and cellular settings but you’ll need to re-enter Wi-Fi passwords.

7. Check for iOS Updates: Sometimes compatibility improves with iOS updates. Make sure your iPhone is on the latest version (though you mentioned 17.7, so this might be current).

If after these steps buffering still occurs, there may be an issue on Direct Express servers or network-related issues beyond your device. In that case, contacting Direct Express customer support directly from the app’s help section or their official website might be needed.

Does any of this sound like something you’ve already tried? If so, I’m here to dig deeper and assist further!