Hello! I’m sorry to hear your My Hospital game isn’t loading and has been giving you trouble for several days. Let’s work through this together to get you back into the game.

First, can you confirm if the game gets stuck on a loading screen at all, or does it just fail to open entirely? Also, have you tried any fixes so far, such as restarting the iPad or reinstalling the app?

Meanwhile, here are some steps we can try that often help with loading issues on iOS devices:

1. Close Other Apps: Double-click the home button or swipe up from the bottom (depending on your iPad model) to bring up the app switcher, then swipe away all apps to close them. This frees up memory (RAM) for the game.

2. Restart Your iPad: Hold the power button and either volume button, then slide to power off. Turn it back on after 30 seconds.

3. Clear Storage Space: Check your iPad settings > General > iPad Storage, and make sure you have enough free space. Lack of storage can cause apps to misbehave.

4. Update Your App: Go to the App Store, search My Hospital, and see if there’s an update available. Running the latest version ensures better compatibility.

5. Reinstall the Game: If you haven't already, delete the app: tap and hold the icon, select "Delete App," then reinstall it from the App Store. Logging back into your account should restore your progress if it’s linked properly.

6. Check Network Connection: Since the game may need internet access to load content, ensure you're on a stable Wi-Fi or cellular network.

If after trying these the issue persists, it might be more specific, like a data cache problem or account sync glitch. In that case, I can guide you through deeper troubleshooting or checking for any server-side issues.

Could you please try the above steps and let me know what happens at each stage? This helps me tailor the next steps better for your exact situation.

Are you satisfied with this initial guidance?

Done, thank you but have to start again with my hospital and I had been playing for years!

I understand how disappointing it must be to see your My Hospital game reset after playing for years. The good news is that often your progress can be recovered if your game was linked to an account.

Here are some targeted steps to try restoring your previous game data on your iPad:

1. Check Account Login: My Hospital typically saves progress via Game Center on iOS. Please make sure you are logged into the same Apple Game Center account that you used during your years of gameplay. You can check this by going to your iPad Settings > Game Center.

2. Reconnect Your Account in the Game: Open My Hospital and look for options to log in or connect to Game Center. Sometimes the game will prompt you to restore purchases or sync your progress once logged into the correct account.

3. Reinstall the Game (If Not Done Yet) While Logged into Game Center:
- Delete the app from Settings > General > iPad Storage > My Hospital > Delete App.
- Restart your iPad.
- Reinstall My Hospital from the App Store.
- Open the game and log in with the same Game Center account to recover your previous save.

4. If You Used Facebook or Another Social Login: Attempt to log into those same accounts in the game as well, if applicable.

If after these steps your progress remains missing, please let me know. We can then explore contacting the game’s support or checking if there are issues on their end with saving data.

Here’s a helpful resource that describes recovering game progress in My Hospital by reconnecting your account and reinstalling the game: 1.

Are you comfortable trying these steps? Let me know how it goes, and I’m here to assist further!