Hi there! I understand you're facing a connection issue with Bumpy. That can be really frustrating, but I'm here to help you resolve it.

Could you provide a little more detail about the problem? For instance:
- Are you getting any specific error messages?
- When did this issue start?
- Are you connected via Wi-Fi or mobile data?
- Have you tried any troubleshooting steps so far?

With this information, I can guide you more effectively.

I tried all troubleshooting steps. But the message is the same. lost internet connection

I appreciate your patience. Since you've already tried common troubleshooting steps and are still seeing the "lost internet connection" message, let's look deeper into possible solutions.

Here are some steps tailored for your Android device:

1. Restart Your Device: Sometimes, a simple restart can help clear temporary issues.

2. Restart Your Router and Modem: Unplug your modem and router from power, wait for about 30 seconds, and then plug them back in. This can often resolve connection issues.

3. Check Network Settings:
- Go to Settings > Network & Internet > Wi-Fi. Ensure that Wi-Fi is turned on, and try reconnecting to your network.
- If you’re on mobile data, check if it’s enabled via Settings > Network & Internet > Mobile Network.

4. Move Closer to the Router: Sometimes, physical distance or barriers can affect the connection. If possible, try being closer to the router.

5. Update Router Firmware: If you have access to your router's settings, check if there's an option to update the router firmware. This can help with stability.

6. Check for Interference: Electronic devices or thick walls can interfere with Wi-Fi signals. Try to identify and reduce interference sources.

7. Change Wi-Fi Channels: If you are familiar with your router settings, change the Wi-Fi channel to one less crowded (channels 1, 6, and 11 are generally recommended for 2.4GHz networks).

8. Check for DNS or IP Conflicts: Make sure there are no conflicting devices on your network. Sometimes, multiple devices trying to use the same IP address can cause issues. You can renew your IP address on the device by forgetting the network and reconnecting.

If you continue to face issues after all of these steps, it might be worth checking with your Internet Service Provider (ISP) to see if there are any outages in your area or issues with your internet service.

Are you satisfied with the solution I provided? If there's anything else you need or further guidance, just let me know!

Why does my Wi-Fi keep saying lost internet connection?

There are several reasons why your Wi-Fi might keep saying "lost internet connection." Here are some common causes and potential solutions:

1. Router Issues: Your router plays a crucial role in maintaining a stable internet connection. Outdated or misconfigured routers can often lead to frequent disconnections. Make sure your router's firmware is updated and restart it if you haven't already done so 1.

2. Interference: Other electronic devices or thick walls can interfere with the Wi-Fi signal. Try to minimize the number of devices connected to your network or reposition your router for better coverage 1.

3. Network Congestion: If too many devices are connected to your Wi-Fi, it may slow down the connection. You might want to disconnect some unused devices or even change your Wi-Fi password to ensure only authorized devices connect 2.

4. ISP Issues: Sometimes, there might be an issue with your Internet Service Provider (ISP). Checking with them can help you determine if there are outages or service interruptions in your area 1.

5. Physical Obstacles: Ensure that your router is placed in an open area and not obstructed by walls or furniture. Wi-Fi signals can weaken due to physical barriers 2.

6. Device Compatibility: Your device’s settings might also be incompatible with the network. Make sure your phone's software is up-to-date as this can mitigate connection issues 2.

If you have gone through these common causes and your issue persists, it may be worth reaching out to your ISP directly for additional support or further investigation.

Are you satisfied with the solution I provided? If you need anything else or more assistance, feel free to ask!