Hi there! I understand you're having trouble accessing the SharkClean app on your iPhone. Let's get this sorted out together.

Could you please share a bit more detail about the issue? For instance, are you seeing any error messages, or does the app just not load at all? Also, have you recently updated the app or your iOS version?

Once I have a bit more information, I can guide you through some troubleshooting steps!

Try to access app and this page like shows up - login.sharkninja.com with message - return to app to create new password. Can’t get out of the loop. Have deleted and updated app, have updated iphone as well. No success.

Thank you for the details! It sounds like you're stuck in a loop trying to reset your password, and I can see how that can be really challenging. Let's work through this step-by-step.

### Step 1: Try Logging Out
1. Go to the SharkClean app (if accessible).
2. Look for any option to log out, if you're logged in somewhere temporarily. If you can't get in at all, you may skip this step.

### Step 2: Clear App Cache
Sometimes clearing the application cache can help reset the app:
1. On your iPhone, go to Settings > General > iPhone Storage.
2. Find SharkClean and tap on it, then select Offload App. This keeps your documents and data but removes the app, allowing you to reinstall it fresh.

### Step 3: Reinstall the App
1. Go back to the App Store and download the SharkClean app again.
2. Open the app, and when prompted, enter your email and new password.

### Step 4: Password Reset
If you're prompted to create a new password again:
1. Visit the SharkClean website on your browser at login.sharkninja.com.
2. Use the “Forgot Password?” link to reset the password via email if you haven't done this step already.

### Step 5: Connecting to Wi-Fi
After resetting:
1. Ensure your iPhone is connected to the correct Wi-Fi network that your SharkClean device is also connected to.
2. Go through the setup process again in the app.

If you continue to have issues, it might be worth checking if there are any outages or ongoing issues on SharkClean's service. You can visit their support page for more on this: Shark Customer Service.

Please try these steps and let me know how it goes! Are you satisfied with what we've discussed so far?

No luck remain locked out

I appreciate your patience! Since you're still locked out, let's approach this a bit differently. Sometimes issues like this can be account-specific or related to the server side of the app.

### Step 1: Verify Account Status
1. First, check if your email address is correctly registered with SharkClean. If there’s a chance the account might have been set up with a different email, that could cause access issues.

### Step 2: Contact Support
2. Given that the standard troubleshooting steps haven't resolved the issue, I highly recommend reaching out to SharkClean's support directly. You can contact them at [email protected] for personalized help. Make sure to provide them details about your issue, any error messages, and the steps you’ve already taken.

### Step 3: Additional Resources
If you want to explore discussions and troubleshooting that others have had with the SharkClean app, you can check out this Reddit thread where people have faced similar problems: SharkClean App Won't Allow Login 1. It may provide insights or solutions that have worked for others as well.

I'm here to help with anything else you need. Are you satisfied with the direction we're taking to resolve your issue?