[Alight Motion] Not letting me to export the videos

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Anita
7 months ago In Alight Motion
Not letting me to export the videos

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Emily Roberts

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7 months ago

Hi there! Sorry to hear you're having trouble exporting videos with Alight Motion on your Android device. To help you better, could you tell me if you get any error messages when trying to export? Also, do you recall if this started happening recently, or has it always been an issue?

In the meantime, here are some straightforward steps to try that often resolve exporting problems:

1. Update the App: Make sure you have the latest version of Alight Motion installed from the Google Play Store, as updates fix bugs and improve performance.

2. Restart Your Device: Sometimes a simple reboot clears up background processes that might interfere with exporting.

3. Close Background Apps: Apps like video players or screen recorders running in the background can cause conflicts, so try closing all other apps before exporting.

4. Lower Export Settings: Try exporting at a lower resolution (e.g., 480p) or reduce the project complexity if it has many effects, which can be heavy on resources.

5. Check Storage Space: Ensure your device has enough free storage to save the exported video.

If after trying these, it still won't export or you get specific errors, let me know what they say, and we can dive deeper into fixing it!

Are you satisfied with these steps, or would you like more detailed troubleshooting?

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