Hi there! I’m sorry to hear that you're having trouble opening the MyMetro app. I’d love to help you get that sorted out. Can you please let me know if you see any error messages when you try to open the app, or does it just not launch at all? Also, have you tried any troubleshooting steps already, such as restarting your device or checking for app updates?

The my metro app starts over and over again even though I put in the correct information

Thanks for the details! If the MyMetro app keeps restarting, there are a few steps we can try to resolve this.

1. Clear App Cache and Data:
- Go to your device’s Settings.
- Tap on Apps or Apps & notifications.
- Find and select the MyMetro app.
- Tap on Storage, and then choose Clear Cache first, followed by Clear Data.
- After that, try reopening the app.

2. Restart Your Device:
- Sometimes a simple restart can help clear any temporary glitches causing the app to malfunction. Just hold the power button and select restart.

3. Update the App:
- Check if there’s an update available for the MyMetro app in the Google Play Store. If there is, updating the app often resolves issues.

4. Reinstall the App:
- If the above steps don't help, you can uninstall the app and then reinstall it from the Google Play Store. This could help fix any corrupted files in the app.

5. Check Device Permissions:
- Ensure that the MyMetro app has all necessary permissions to function correctly. You can check this in the app settings.

Let me know if any of these steps help, or if the issue persists, so we can explore further options!