Hi there! I see you're having trouble with the Exxon Mobil Rewards+ Android app not working. I'd love to help sort this out with you. Could you tell me a bit more about what exactly is happening? For example, does the app not open at all, crash, fail to log you in, or have trouble with a specific feature like using points at the pump?

In the meantime, here are some general troubleshooting steps we can try to get the app working again on your Android device:

1. Clear the App Cache and Data:
- Go to your phone’s Settings.
- Tap on "Apps" or "Apps & notifications."
- Find and select the Exxon Mobil Rewards+ app.
- Tap "Storage & cache."
- Press "Clear cache" and then "Clear storage" or "Clear data."
- Restart the app and try again.

2. Update the App:
- Open the Google Play Store.
- Search for Exxon Mobil Rewards+.
- If an update is available, tap "Update" and wait for it to finish.
- After updating, try opening the app again.

3. Uninstall and Reinstall the App:
- Press and hold the app icon, then select "Uninstall."
- Go back to the Google Play Store and reinstall the app.
- Log in again and see if the issue persists.

4. Check for Account Issues:
- If your mobile number is linked to multiple Rewards+ accounts, it can cause problems.
- You might want to contact ExxonMobil support through their customer service line at 1-888-REWARD+ (888-739-2730) to check if your account setup is causing issues.

If you can share more specifics about the error or behavior you're seeing, I can provide more targeted help. Meanwhile, would you like to try these steps and let me know how it goes?