[Hume Health] Dara won’t sync with my iphone

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Pam Reynolds
1 year ago In Hume Health
Dara won’t sync with my iphone

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Charlotte Green

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1 year ago

Hi there! I understand you're having trouble syncing Dara with your iPhone. Let's work through this together.

First, could you tell me if you've checked your Bluetooth settings? Sometimes, the Bluetooth connection needs to be enabled for the devices to sync properly.

Here’s a step-by-step guide to ensure everything is set up correctly:

1. Check Bluetooth Settings:
- Go to your iPhone's Settings.
- Tap on Bluetooth and make sure it’s toggled ON.

2. Check Hume App Permissions:
- Open the Settings app.
- Scroll down to find the Hume Health app.
- Ensure that Bluetooth access is enabled.

3. Reconnect in the Hume App:
- Open the Hume Health app.
- Try disconnecting and then reconnecting Dara in the app settings. There should be an option to manage connected devices.

4. Restart Your iPhone: Sometimes a simple restart can resolve sync issues.

If you’ve checked all of these and it still doesn’t sync, we might need to look into other troubleshooting steps. Let me know how it goes!

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