Hi! I understand you're having trouble checking out of your cart in the Healthy Benefits Plus app. I'd like to help you get this resolved. Could you please tell me a bit more about what's happening when you try to check out? For example, do you see any error messages, does the app freeze, or does the checkout button not respond? Any details will help me guide you better.

It says We're sorry—it looks like there's an issue with one or more items in your cart.

Thanks for sharing the exact message you're seeing: "We're sorry—it looks like there's an issue with one or more items in your cart." This gives us a clearer starting point.

This error often happens if there are items in your cart that are out of stock, expired, or otherwise not eligible for purchase through the Healthy Benefits Plus app. To resolve it, let's try the following step-by-step:

1. Refresh Your Cart: Remove all items from your cart completely. To do this, go into your cart and delete each item.

2. Add Items Back One by One: After clearing the cart, add back the items individually to check if a specific product is causing the issue.

3. Check Item Eligibility: Sometimes certain items may not be covered benefits or may have changed in availability. Verify by checking the item details or by visiting the Healthy Benefits Plus store finder or product list on their website.

4. Update or Restart the App: Make sure your app is up to date. If it is, try closing the app completely and reopening it.

5. Check Account Status: Ensure your account is in good standing and that your benefit card is activated. You can also try logging out and logging back in.

If after these steps you still see the error, the problem might be on the server or item catalog side. In that case, contacting Healthy Benefits Plus support directly can help—they can look at your account and cart backend to identify the issue. You can reach them via their contact page or at [email protected]. Also, phone support is available at 1-833-832-7306 (TTY 711)1 3.

Let me know if you’d like help with these steps or if anything else is happening on your end! Are you satisfied with the solution I provided?

Contact support for Healthy Benefits Plus cart issues

Thanks for asking about the best way to contact Healthy Benefits Plus customer support for cart issues.

Here are a few ways you can reach out for help:

1. Email Support:
You can email their support team at [email protected] or [email protected]. These emails are monitored for assistance with app or account issues.

2. Phone Support:
Call 1-855-256-4620 (TTY 711) for general support, including activation and account questions. Another useful number is 1-833-832-7306 (TTY 711) which is also associated with customer service.

3. Official Contact Pages:
Visit the Healthy Benefits Plus contact page directly for more details or self-help options:
- https://www.healthybenefitsplus.com/HealthPerks/contactus
- https://healthybenefitsplus.com/CloverHealthOTC/ContactUs

If your issue is specifically about checkout or cart errors, emailing support with details and your account info can get you personalized assistance.

Let me know if you'd like help drafting that message or if you want to try any other troubleshooting steps before reaching out. Are you satisfied with the information I provided?