Hi there! I see you're having trouble with the Healthy Benefits Plus app connection. Let's get to the bottom of this together.

To help you better, could you tell me if:

- The app won’t launch at all, or does it launch but can’t connect to the server?
- Are you seeing any error messages? If yes, what do they say?
- Is this happening on Wi-Fi, cellular data, or both?
- Have you tried any steps already, like restarting your device or the app?

Meanwhile, here are some steps to try in order, tailored for a Windows 10 device using the WebKit browser environment:

1. Check Internet Connection: Make sure your Windows device is connected to the internet and that other apps or websites load fine.

2. Restart the App and Device: Close the Healthy Benefits Plus app completely. Since it's a web-based interaction on Windows 10, refresh the browser or restart the computer to clear temporary glitches.

3. Clear Browser Cache: Since you're using a WebKit-based browser, clearing cache and cookies may resolve connection issues. To do this:
- Open your browser settings.
- Find the option to clear browsing data/cache.
- Choose to clear cached images and files and cookies (you can keep passwords saved if you want).
- Restart your browser and try again.

4. Disable VPN or Proxy: If you use a VPN or proxy, try disabling it temporarily, as it might cause connection interruptions.

5. Check for App or Website Updates: If you’re using an installed app or accessing a website, ensure it’s the latest version or refresh the site.

6. Reset Network Settings: On Windows, you can reset network settings by:
- Press Win + I to open Settings.
- Go to Network & Internet > Status > Network reset.
- Follow prompts to reset, then restart your PC.

If these don't help, it could be a temporary server issue or account-related problem. Sometimes, logging in with saved biometric methods like Face ID may fail and require entering username and password manually.

If you keep seeing a "session expired" error or similar, please let me know. You can also contact Healthy Benefits Plus support directly at [email protected] for account-specific help.

Let me know which steps you've tried, and if you encounter any roadblocks during this process! I’m here to help you get this sorted.

Are you satisfied with this approach so far?