Hi there! I understand that when you're trying to check out using the Healthy Benefits Plus app on your Mac running OS X 10.15.7, it shows an "over the limit" error even though you believe you're not over the limit. Let's get this sorted out.

To start, could you please confirm a couple of things for me?
1. Are you using the Healthy Benefits Plus app on your Mac or through a browser?
2. Have you checked or updated to the latest version of the Healthy Benefits Plus app if using the app?
3. Have you tried logging out and back in or restarting the app/browser already?

Meanwhile, here’s a step-by-step approach that often fixes this issue:

1. Verify Your Account Status: Sometimes, the app may not sync properly with your account balance. Log in to your Healthy Benefits Plus account online or via the app, and check your current benefit balance.

2. Update or Restart the App: Even on Mac with app support, apps may need updating. If using a browser, make sure your browser is up to date. Then, close the app/browser completely and restart it to refresh the session.

3. Clear Cache and Cookies: If you’re checking out via browser on your Mac, clearing your browser’s cache and cookies can help clear out any outdated info causing the error. This is done in your browser’s settings under privacy or history.

4. Try a Different Browser or Device: Sometimes the issue is with the browser compatibility on the Mac. Try using another browser like Safari (which is default on Mac) if you're using Chrome or Firefox, or try checking out from another device to isolate the issue.

5. Review Cart Items: Double-check that none of the items in your cart exceed the allowed quantity or category limits set by the program. The app might flag that as "over the limit."

If after these steps you still get the error, there might be a technical glitch or a temporary system sync issue with your account. In this case, I’d recommend contacting Healthy Benefits Plus support directly at [email protected] for account-specific troubleshooting.

Do any of these match what you've tried so far? Let me know how it goes or if you need help with any of the steps!

Are you satisfied with the solution I provided?