Hi there! I understand you’ve purchased the premium version of Sticker GO! but haven’t received it, and you're also experiencing app freezing issues. Let's work through this together to resolve both problems.

### Step 1: Check Your Purchase
First, let’s make sure that the purchase went through properly. Here’s how you can check:

1. Open the App Store on your iPhone.
2. Tap on your profile icon.
3. Select Purchased, then look for Sticker GO! to see if the premium subscription is listed.

If it shows that the purchase was made, but you’re not seeing the premium features in the app, we might need to restore your purchase.

### Step 2: Restore Your Purchase
To do this within the app:

1. Open the Sticker GO! app.
2. Go to your profile or settings (usually represented by a gear icon).
3. Look for an option that says Restore Purchases or Restore Premium and tap it.

This should help in getting your premium features activated.

### Step 3: Addressing the Freezing Issue
If you’re still experiencing app freezes, here are some additional steps you can try:

1. Clear the App Cache (if available within settings) - some apps have an option to clear cached data.
2. Reinstall the App:
- Delete the Sticker GO! app from your device.
- Restart your iPhone.
- Re-download the app from the App Store.

3. Check for Updates:
- Go to the App Store and check if there’s an update available for Sticker GO! and install it.

4. Network Connection: Make sure your Wi-Fi or data connection is stable. Sometimes, poor connectivity can cause app issues.

### Step 4: Report the Issue
If the problems persist, it might be useful to contact Sticker GO! support for further assistance. You can reach them at: [email protected]. Be sure to provide them with details about your purchase and the issues you're facing.

### Common Known Issues
There have been reports of similar freezing issues in the app that could be related to server or database problems. You can check for any known issues on their website here.

Are you satisfied with the solution I provided? If you need any more help, just let me know!