Hi there! I understand you're experiencing a loading issue with purp. Let’s see if we can figure this out together. Can you tell me a bit more about the problem? For example, is it happening when you try to open the app, or when you’re using it on a web browser? Also, have you tried any troubleshooting steps so far?

When I click on the app it pops up saying loading and stays like that. I've Uninstall/Reinstall, clear cache/data, force stop

Thanks for sharing those details! Since you've already tried uninstalling/reinstalling the app, clearing the cache/data, and force stopping it, let's explore some additional steps.

1. Check for App Updates: Sometimes, issues can be fixed with updates. Open the Google Play Store, search for purp, and see if there's an update available. If there is, go ahead and install it.

2. Restart Your Device: If you haven't done this yet, try restarting your phone. It can sometimes clear temporary glitches that cause loading issues.

3. Check Internet Connection: Make sure your device is connected to a stable internet source, either Wi-Fi or mobile data. You could also try toggling airplane mode on and off to refresh your connection.

4. Clear App Data Again:
- Go to Settings on your phone.
- Tap on Apps or Applications.
- Find purp in the list and tap on it.
- Choose Storage, then tap on Clear Data and Clear Cache.

5. Try Loading in Safe Mode: Booting your device in safe mode can help. To do this:
- Press and hold the power button until the power menu appears.
- Long-press on the "Power off" option until the option to reboot into safe mode appears. Tap "OK" to reboot.
- Once in safe mode, try opening the app again.

If none of these work, it could be an account or server issue. You might want to check this Reddit link for user experiences, or consider reaching out directly to purp support at [email protected] for further assistance.

Are you satisfied with the solution I provided, or is there anything else you'd like to ask?