Hi! I understand you're having trouble with the Spark Driver app not scanning items and also issues with manual input. Let's get this sorted out together.

First, can you tell me a bit more about what happens when you try to scan? For example:

- Does the app open the scanner but nothing happens when you point the camera at the item?
- Is there any error message displayed?
- When you try manual input, what exactly is the problem? Are you unable to enter the barcode number, or does the app not accept it after entry?

This info will help me guide you better. Meanwhile, here are some initial steps you can try:

1. Restart the App: Close Spark Driver completely and reopen it. Sometimes, this refreshes the camera and scanning functions.
2. Check Camera Permission: Make sure the app has permission to use your device's camera. On Windows, if you’re using a browser or app interface, confirm camera access settings.
3. Clean Camera Lens: A dirty or obstructed camera can cause scanning failure.
4. Manual Barcode Entry: If the app lets you manually input the barcode, tap the question mark or help icon at the top right of the Find Item screen, then select "Barcode won’t scan." This should prompt you to enter the UPC (barcode number) manually, along with the quantity1 2.

If you've already tried these and still face issues with either scanning or manual input, let me know. I can guide you through some more detailed troubleshooting steps or check if there’s an app update or known outage affecting these features.

How does all this sound? Could you share the details about what you’ve noticed so far?