Hi! I understand that after you enter your login info on magicApp, you're stuck with that spinning blue circle and the app won't open. Let's get this sorted out.

First, just to confirm, are you using the magicApp on your Windows 10 device through a browser (like WebKit), or do you have a standalone app installed? Also, have you tried any steps already like restarting the app or your computer?

Meanwhile, here are some initial troubleshooting steps you can try:

1. Close and Restart the App: Completely close magicApp, then open it again. Sometimes it just needs a fresh start.

2. Restart Your Computer: This often clears temporary glitches.

3. Check Your Internet Connection: Make sure you have a stable network. If you're on Wi-Fi, try switching to a wired connection or a different network if possible.

4. Clear Browser Cache: Since you're on WebKit, clearing your browser cache can help remove any corrupted files causing the hang.

- In your browser, press Ctrl+Shift+Delete
- Select "Cached images and files" and "Cookies and other site data"
- Click Clear Data
- Restart your browser and try logging into magicApp again.

5. Disable Browser Extensions Temporarily: Sometimes extensions interfere with apps; try disabling them and see if that helps.

If magicApp is connected through an Ethernet cable (maybe via a device), you could also try unplugging and reconnecting it or switching the cable to another router port, then restarting the app1.

Let me know what you've tried and what happens after each step, and we'll keep working through this! Are you using magicApp through your browser or a separate app on your device?