[Zangi Private Messenger] Good morning. I couldn't send messages on Zangi, so I uninstall the app and now I can't reinstall.

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Estelle Thomas
Good morning. I couldn't send messages on Zangi, so I uninstall the app and now I can't reinstall.

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Good morning! I’m here to help you with the issues you're facing with Zangi. First, let's clarify a couple of things.

When you attempted to reinstall the Zangi app, did you experience any error messages, or did it just not complete the installation? Also, could you let me know if you have a stable internet connection and enough storage space on your device?

Once I have this information, I’ll guide you through the next steps to resolve this issue!

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Estelle Thomas
1 year ago

It said ' Sorry could not make the request please try again later. Trying since last night. Still nothing

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thank you for providing that detail. The message "Sorry could not make the request, please try again later" usually indicates a connectivity issue. Let’s try a few steps to see if we can resolve this situation.

1. Check Your Internet Connection: Make sure that your device is connected to a stable Wi-Fi network or has good mobile data coverage. You might want to try browsing a website to confirm that your internet is working.

2. Clear Cache and Data: Sometimes, the app data can cause issues during installation. Here’s how to clear the cache and data:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find Zangi in the list.
- Tap Storage and then select Clear Cache and Clear Data. Confirm if prompted.

3. Restart Your Device: After clearing the cache and data, restart your Android device.

4. Re-attempt Installation: Once your device is back on, open the Google Play Store and search for Zangi to try reinstalling the app.

If these steps don’t work, it’s possible there may be server-side issues or other factors involved. In that case, the Zangi support page might have additional troubleshooting tips you can follow. You can check it out here1.

Please let me know how it goes or if you encounter any steps that are unclear!

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Estelle Thomas
1 year ago

Thank you will try

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