Hi there! I understand you're having trouble uploading a photo to MyChart, and it’s indicating that the file exceeds 3 MB even though it’s only 1.35 MB. Let’s work together to sort this out.

Firstly, can you confirm a couple of things for me?
1. What type of photo file are you trying to upload (e.g., JPG, PNG)?
2. Have you experienced similar issues with other images, or is this the only one?

We can start with a couple of basic checks:

1. File Format: Ensure that the image is in a compatible format—typically JPG, PNG, or GIF are accepted on MyChart.
2. Browser Cache: Sometimes, clearing your browser’s cache can help resolve these errors. Would you like assistance with clearing the cache on your WebKit browser?

Once I have more details, we'll proceed from there!