[Blockman GO] I purchase growth fund and did not receive it

L
Lalhruaitluanga
1 year ago In Blockman GO
I purchase growth fund and did not receive it

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hello! I understand you purchased a growth fund in Blockman GO but haven't received it yet. Let's figure this out together!

Could you please provide me with a bit more detail? Specifically:
1. What method of payment did you use for the purchase?
2. When did you make the purchase?
3. Have you checked your account balance or transaction history to see if there are any updates?

With this information, I can better assist you in resolving the issue. Thank you!

L
Lalhruaitluanga
1 year ago

Upi gpy Today Yes

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Thank you for the details! Since your transaction was made through UPI today and you have confirmed that you checked your account, there are a few steps we can take to troubleshoot this situation together:

1. Check Transaction Status: Sometimes, transactions take a moment to process. Confirm the status of the transaction in your UPI app. It should indicate whether the payment was successful or failed.

2. Review Payment Method: Ensure that the bank account linked to your UPI is active and not blocked. Sometimes, banks impose restrictions for security reasons, which can affect transactions.

3. Application Updates: Make sure that your Blockman GO app is updated to the latest version. Sometimes, pending updates can cause syncing problems with transactions.

4. Re-login: Sometimes simply logging out and back into your Blockman GO account can refresh the data and show updates that weren't immediately visible.

5. Contact Support: If you still do not see your purchase reflected in the game, we can reach out to Blockman GO support. You can email them directly at [email protected] for immediate assistance regarding your purchase.

Would you like to go through any of these steps together, or do you have any other questions?

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