To resolve the issue of the Presence Video Security Camera not streaming to your old iPhone 6 and iPad due to a potential firewall blocking port 443, follow these detailed steps:

1. Verify App Requirements

Ensure that the Presence app is installed and updated on both your iPhone 6 and iPad. The app must be compatible with your devices' operating systems.

2. Test the Internet Connection

Make sure that your iPhone and iPad are connected to the internet. You can verify this by trying to access a website or any other app that requires internet.

3. Check Firewall Settings

You need to confirm whether the firewall is indeed blocking port 443. Here’s how you can do that:

- Access Your Router Settings:
- Open a web browser and enter the router's IP address (commonly 192.168.1.1 or 192.168.0.1).
- Log in with your credentials. The default username and password can often be found on a sticker on the router or in the manual.

- Find Firewall Settings:
- Look for a section labeled "Security," "Firewall," or "Advanced Settings."
- Check if there are rules preventing traffic on port 443. If you see any such rules, you will need to adjust them.

- Enable Port 443:
- If port 443 is blocked, create a new rule that allows traffic through this port. Ensure it is set for both inbound and outbound connections.

4. Test Streaming Again

After adjusting the firewall settings, restart your router. Then, try to stream from the Presence app again on both your iPhone and iPad.

5. Verify Device Compatibility and Settings

Check that your older devices have the necessary updates installed. This can include:

- Updating iOS to the latest version compatible with the iPhone 6 and iPad.
- Restarting the devices after any updates.

6. Check for Additional Restrictions

If streaming still doesn't work, investigate if any other security software on your network is creating restrictions:

- Look for other firewall devices or software that may also be installed on your network that could block the necessary ports.

7. Contact Support if Necessary

If all else fails, consider reaching out to Presence support for additional guidance, as there could be specific settings required for your camera model or other issues related to network configuration that they can help you resolve - learn more - learn more - learn more.

By following these steps, you should be able to determine if port 443 is the source of the problem and adjust your settings accordingly to restore video streaming capability.

How to unblock port 443 on common firewall settings

To unblock port 443 on common firewall settings for your Presence Video Security Camera, you can follow these systematic steps tailored to typical routers and firewalls:

1. Access the Router or Firewall Interface

- Open a web browser and enter the IP address of your router (usually it's 192.168.1.1 or 192.168.0.1).

- Log in using the administrator credentials. If you don't know them, the default username and password can typically be found on a sticker on the router or in the user manual.

2. Locate Firewall Settings

- Look for a menu item labeled “Firewall,” “Security,” or something similar.

- In larger router interfaces, this may be under “Advanced Settings.”

3. Check Open Ports

- Find the section that lists currently open ports or firewall rules.

- Confirm if port 443 is listed. If it is, check whether it is marked as blocked or allowed.

4. Modify or Add Rules for Port 443

- If port 443 is not open or is blocked:

- Look for an option to add a new rule or modify existing rules.

- For adding a new rule:
- Choose "Add," "Create New Rule," or similar.
- Specify "Port" as the type of rule.
- Enter “443” for the port number.
- Set the action to “Allow” and specify whether this rule applies to both incoming and outgoing traffic.

- Save and apply the changes after editing or adding the rules.

5. Restart the Router/Firewall

- Restart your router or firewall to ensure the new settings take effect. Simply unplug the device for about 10 seconds and then plug it back in.

6. Test the Connection

- After your router or firewall has restarted, check the Presence Video Security Camera app on your device to see if the video streaming functionality is restored.

7. Additional Considerations

- If you are using specific security software on your devices or other security hardware, such as a dedicated firewall, make sure to check their settings as well.

- You can refer to guides devoted to managing specific firewall types or software like Windows Firewall or other Linux firewalls for additional information on port settings - learn more - learn more - learn more.

By following these steps, you should be able to successfully unblock port 443 for your Presence Video Security Camera.