Hello! I see that you’ve tried all the usual fixes for not receiving the verification code on your iPhone with the Yango app and it’s still not working. Let me make sure I understand fully:

- Your device is an iPhone running iOS 18.6, correct?
- When you say you don’t receive the verification code, is it by SMS or through a call?
- Have you checked if your phone can receive other SMS normally?
- Are you entering your phone number with the correct country code?
- Also, are you using a local SIM card or an international number?

This info will help me tailor the next steps better. Meanwhile, I can suggest a few additional things beyond the basic solutions you might’ve tried:

1. Check SMS Blocking and Do Not Disturb:
- On iPhone, go to Settings > Messages > Blocked Contacts to confirm Yango’s number is not blocked.
- Also, check Settings > Focus > Do Not Disturb and disable it just in case messages are silenced.

2. Reset Network Settings:
This often fixes SMS reception glitches:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will restart your phone and clear saved Wi-Fi passwords, so have them handy.

3. Check carrier SMS & message settings:
- Contact your carrier to confirm no blocks or restrictions exist on receiving short codes or SMS from Yango.

4. Try an Alternative Verification Method if Available:
- See if Yango offers verification via a phone call or email link instead of SMS.

5. Reinstall the App:
- Delete Yango, restart your iPhone, then reinstall the app to clear possible app cache errors.

6. Use a different phone number temporarily:
- If possible, try a friend’s or family’s number to verify the account and see if the problem is number-related.

If all these fail, it could be a backend issue on Yango’s side or carrier routing problem. You can contact Yango support directly from the app chat or via email at [email protected], referencing your device model and OS version.

Would you like me to walk you through any of these steps in detail or assist in preparing your message for Yango support? Let me know how you’d like to proceed.

Are you satisfied with this plan so far?

We are using a local sim, we have double checked the number, we can receive other SMS from local phones, we have latest Ios

Thank you for the additional details. Since you are on iOS 18.6 with a local SIM, your number is correct, and you can receive other SMS normally, it helps narrow down the issue. It’s likely specific to how Yango’s SMS verification interacts with your carrier or the app.

Here are some tailored suggestions based on similar reports and known issues:

1. Carrier Short Code Filtering:
Some carriers block or filter SMS messages coming from short codes or automated systems like Yango’s verification servers. Even though you get normal SMS, confirmation codes might be blocked. I recommend reaching out briefly to your carrier’s customer support to confirm if SMS from short codes or automated verification messages are allowed or if there’s a setting to enable it.

2. Check Message Settings in iOS:
- Go to Settings > Messages and make sure Filter Unknown Senders is off. Sometimes this setting can divert verification messages out of your main inbox.
- Also, toggle iMessage off temporarily to force messages to arrive as regular SMS.

3. Try Verification via Call if Option Available:
During the verification step in Yango, see if there is an option to receive a voice call instead of SMS for the code. If yes, try that as a workaround.

4. Clear Potential App Cache Issues:
- Delete the Yango app.
- Restart your iPhone.
- Reinstall the app from the App Store.
This can clear any stored corrupt data related to verification requests.

5. Use VPN or Different Network (if possible):
Sometimes app servers or message routing behave differently based on network location. Try connecting your iPhone to another Wi-Fi network (or use mobile data if on Wi-Fi) or use a VPN app to test if that helps.

6. Report to Yango Support with Logs:
Since this appears persistent and localized, I recommend contacting Yango support directly from their official support page or app with details: local SIM, iOS 18.6, that you’ve verified your number and carrier allows normal SMS. They may have ongoing issues with local carriers or specific fixes for your region’s mobile network4.

Would you like me to help draft a message to Yango or guide you through any of these steps? Also, if you want, I can assist you with contacting your carrier or checking message settings on your iPhone.

Are you satisfied with this approach?