If your Zen Word screen has turned white and is not functioning, follow these troubleshooting steps to try to resolve the issue:

1. Check the View Setting:
Open the Zen Word application and navigate to the View ribbon. Ensure that you set the page 'Views' to Print Layout. This often resolves display issues related to a white screen, returning you to your normal view - learn more.

2. Restart the Application:
Close the Zen Word app completely and then reopen it. This can reset the session and might restore the display.

3. Update the Application:
Make sure that Zen Word is fully updated. Go to your app store, search for Zen Word, and check if an update is available. Sometimes issues are resolved in newer releases.

4. Clear Cache and Data:
If you are using Zen Word on a device that allows it, try clearing the cache and data for the app. This can often resolve persistent display issues.

5. Reinstall Zen Word:
If the problem persists, uninstall Zen Word and then reinstall it from your app store. This can resolve any corrupted files that might be causing the issue - learn more.

6. Check Device Settings:
Verify the display settings on your device. Sometimes, issues can arise from settings such as dark mode or brightness settings that may affect how applications are displayed.

7. Consult Support:
If none of these steps work, consider reaching out to Zen Word’s customer support or visiting community forums. There may be specific issues related to the version you are using that others have experienced.

Following these steps should help troubleshoot and potentially resolve the white screen issue in Zen Word. If you have any further inquiries or need clarification on any step, feel free to ask.