Hi there! I understand you're seeing "Optium word" repeatedly appearing on your iPhone app, and it's preventing you from getting back to using Zen Word. Just to clarify—are you referring to the Zen Word app itself on your iPhone? And when you say "won't allow me back," do you mean you're stuck on that screen or message and can't navigate elsewhere in the app?

Knowing a bit more will help me guide you better. Meanwhile, here are a couple of quick questions:
- Have you tried closing and reopening the app?
- Is your app updated to the latest version from the App Store?
- Are you connected to the internet when this happens?

Let me know, and we'll take it from there!

have closed/reopened app without success, Optium word keeps appearing wanting me to update. Even clicking "OK" keeps taking me in circles

Thanks for the details! It sounds like the app is stuck in a loop prompting you to update, but even when you tap "OK," it keeps cycling through the same message, likely without successfully updating.

Here are some steps to try that might help resolve this looping update issue on your iPhone:

1. Check for Actual Update in App Store:
Sometimes, the app may think an update is needed, but the App Store shows the current version as the latest. Open the App Store, search for Zen Word, and manually check if the "Update" button is available. If yes, tap to update the app.

2. Clear Cache or Data (If Possible):
iOS apps generally don’t allow manual cache clearing like Android, but you can try deleting and reinstalling the app to clear any corrupted cached data that might be causing the loop. To do this:
- Press and hold the Zen Word app icon > Tap "Remove App" > "Delete App"
- Then, go to the App Store and reinstall Zen Word.

3. Restart Your iPhone:
After reinstalling, restart your device to clear any temporary glitches.

4. Check Network Connection:
Ensure you have a stable internet connection (WiFi or cellular) when updating and opening the app. Flaky connections can cause update failures.

5. OS Version Compatibility:
While you are on iOS (you mentioned iPhone), make sure your iOS version is supported by the latest Zen Word update. If your iOS is outdated, some apps won’t update correctly.

If after these steps you still encounter the update loop, there may be a server-side issue or a bug in the app version.

Alternatively, for some troubleshooting tips related to app update loops and freezing issues, some users have reported success by resetting app preferences or waiting for a patch from the developers in situations like this1 2.

Would you like me to guide you through deleting and reinstalling the app next? Or do you want to check your current iOS version first?