[Pingo] Red button not appear

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1 year ago In Pingo
Red button not appear

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I understand that you're having trouble with the red button not appearing in the Pingo app. Let's see if we can figure this out together.

Could you please share a bit more detail? For instance, are you unable to see the button at all, or does it appear intermittently? Also, when did you first notice this issue? Knowing your iPhone's model might help as well.

Once I have a bit more information, I can guide you through some steps to troubleshoot it!

R
R
1 year ago

I phone 12 pro max ios version 18.4.2 red button on pingo dose not apper i try everything

user
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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
1 year ago

Thank you for the details! Let's work on getting that red button to appear on your Pingo app.

Since you've mentioned that you've tried everything, let's go through a few additional steps that might help resolve this issue.

1. Check for App Updates: Start by ensuring that the Pingo app is up to date. You can do this by going to the App Store, tapping on your profile picture in the top right corner, and scrolling down to see if Pingo has an update available. If it does, go ahead and update it.

2. Close and Reopen the App: Sometimes a simple restart of the app can help. Double-tap the home button or swipe up from the bottom of the screen and swipe away the Pingo app to close it. Then, reopen the app.

3. Restart Your iPhone: A quick restart can often fix minor glitches. Press and hold the side button and the volume up or down button until you see the slider, then slide it to turn off the iPhone. After a minute, turn it back on.

4. Check Notifications Settings: Make sure that notifications for Pingo are enabled. To do this, go to Settings > Notifications > Pingo and ensure that “Allow Notifications” is toggled on.

5. Reinstall the App: If none of the above steps work, consider uninstalling and then reinstalling the Pingo app. Hold down the Pingo app icon until the options appear, select "Remove App," then confirm. After that, reinstall it from the App Store.

6. Check for iOS Updates: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for any available updates.

If you've already tried all these steps and the button is still not appearing, this might be a known issue with your app version. I recommend checking the Apple Community where users report similar issues, or you can check some discussions regarding this problem for more insights here or here for other potential fixes.

Let me know how it goes or if you have any other questions!

R
R
1 year ago

Red button not appear

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