[Gizmo] When im learning it doesnt go further with the cards. It keeps saying new cards instead of learning

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Lina
10 months ago In Gizmo
When im learning it doesnt go further with the cards. It keeps saying new cards instead of learning

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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10 months ago

Hi! I understand you're having trouble with the Gizmo app's learning mode—it keeps showing "new cards" instead of progressing further with the cards you’re studying. I'd like to help get this sorted for you.

To start, could you tell me:

1. Are you using the latest version of the Gizmo app on your Windows device?
2. Have you tried restarting the app or your computer already?
3. Does this issue happen with all subjects or just specific card sets?
4. Are you connected to the internet while using the app?

Meanwhile, here are some initial steps to try:

1. Restart the Gizmo app: Close it completely, then reopen it.
2. Check for app updates: Sometimes, an outdated version can cause learning progression issues.
3. Clear cache or temporary data: If the app has an option for this on your device, clearing cached data can resolve glitches related to card tracking.
4. Log out and log back in: This can refresh your session and sync your progress.

If you’ve done these, next we might look into deeper settings or reinstalling the app. Let me know what you’ve tried or if you need guidance on any of these steps!

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