Hi there! I understand how frustrating it can be when an app won’t let you log in. Let's work through this issue together.

First, could you please tell me if you see any specific message in that quick popup when you attempt to log in? Also, have you tried any troubleshooting steps so far, like clearing the app cache or reinstalling the app?

If the popup is related to errors, it might be helpful to clear the app's cache. Here’s how you can do that:

1. Go to Settings on your device.
2. Scroll down and tap on Apps or Applications.
3. Find and select Freddy's App from the list.
4. Tap on Storage.
5. Click on Clear Cache.

After doing this, try logging into the app again. If you still encounter the same issue, we might need to consider a few more steps, such as uninstalling and reinstalling the app. How does that sound?

The pop up flashs what appears as a Freddies ice cream cone. Deleted and reinstalled app also cleared the cache after this still flashs the cone

Thanks for the additional details! It sounds like the app might be encountering an error during the login process, especially if the Freddies ice cream cone shows up.

Since you mentioned clearing the cache, reinstalling the app, and the problem persists, it's possible that there could be a temporary issue with the app’s server or an ongoing bug.

Let’s try a couple more things:

1. Check for Updates: Ensure that your app and device software are up to date. Sometimes, updates can resolve underlying issues.
- Go to the Google Play Store, search for Freddy's App, and see if there's an update available.

2. Force Stop the App: Sometimes force stopping the app can resolve any glitches.
- Go to Settings > Apps > Freddy's App > Force Stop.

3. Check for Connectivity Issues: Make sure you have a stable internet connection, whether it’s Wi-Fi or mobile data. You can try switching between them to see if it makes a difference.

If none of these suggestions work, it might be best to contact Freddy's support directly for assistance. You can reach them at [email protected] for further troubleshooting.

Let me know how it goes! Are you satisfied with the steps I provided?