Hi there! I see you're having trouble completing an international transfer on the Barq app, and it’s showing an error message like "sorry transactions a...". To help you better, could you tell me the full error message you’re seeing? Also, have you tried any steps so far, like checking your internet connection or app updates?

Meanwhile, here are some common things to check that often resolve international transfer issues on Barq:

1. Update the Barq app: Since you’re on Android 10 with WebKit, ensure your Barq app is updated to the latest version available in the Play Store. An outdated version can cause problems with transfers.

2. Verify your account status: International transfers sometimes fail if your account isn’t fully verified or has restrictions. Make sure your identity documents are up to date in the app.

3. Check internet connection and permissions: Ensure you have a stable internet connection. Also, check that the Barq app has necessary permissions enabled on your device.

4. Sufficient balance and transfer limits: Confirm that you have enough balance and that your transfer amount does not exceed any daily or monthly limits for international transfers.

5. Double-check beneficiary details: Incorrect beneficiary information (like account number, bank details, or country) can cause errors.

6. Clear cache or reinstall the app: Sometimes, corrupted cache can cause issues. Try clearing the Barq app cache from your device settings or reinstall it.

If you’ve tried these and the issue persists, it might be related to specific app processing delays or account reviews which occasionally happen with international transfers. In that case, I can guide you through checking the status or contacting Barq support directly for review details.

Could you please let me know what steps you have already tried? That way I can tailor the next steps specifically for you.

How can I contact them directly please imagine since 31 st December 2025 the issue is still the same

Thanks for the update and sharing that this issue has been persisting since December 31, 2025. I can see how important it is to get direct customer support for this.

For contacting Barq’s customer service directly, here are the options based on the latest info from December 2025:

1. Phone: You can call their main customer service number at +966 11 512 7774 or the toll-free number 800 100 0077. These are the most commonly used contacts for resolutions related to Barq Finance1 6.

2. In-app support chat: Open your Barq app and navigate to "More" -> "Support" -> "Chat with Support." This allows you to send detailed information and get direct assistance through chat6.

3. Email: If you prefer written communication, you can email [email protected] for questions about account status or transaction issues8.

4. WhatsApp contact (for inquiries): +40003838, which is mentioned as an available contact for inquiries recently9.

Given the prolonged nature of your problem, I recommend reaching out by phone first to speak with a representative who can check your account and transaction logs in detail. If phone contact isn’t convenient, using the in-app chat or email can also be effective.

Would you like me to guide you through entering the in-app support chat or any other contact method? Let me know how I can assist further.

There in what's can I get them and chart with customer care

Hi! Yes, you can definitely reach Barq customer care through WhatsApp, though the details about WhatsApp chat support are a bit unclear from the latest info. However, here are the best and most reliable ways to contact Barq customer service and chat with them directly:

1. In-App Chat Support: Open your Barq app, then go to More > Support > Chat with Support. This feature lets you chat with their customer care team directly within the app.

2. Phone Support: You can call their 24-hour customer support line at 8001000077 for immediate assistance.

3. Email: For issues that might need detailed explanation, email them at [email protected] or [email protected].

4. WhatsApp: While there's no official confirmed direct WhatsApp chat number listed clearly, some users have mentioned a contact number +40003838 for inquiries, but it’s best to confirm this through their official app or website before using it.

If you want, I can help walk you through opening the in-app chat or making the call. Does that sound good? Would you like help starting a chat right now?

Yes please help me

Hey! I’d be happy to help you understand the Barq app and its key features.

Barq is a financial app designed to make payments, transfers, and managing money simple and convenient. Here’s a quick overview of what it offers:

1. International Transfers: You can securely send money internationally with low transaction costs, getting great exchange rates especially within the Kingdom of Saudi Arabia. Barq aims to make global payments hassle-free.

2. Spend & Send with Ease: The app helps you ditch cash by allowing you to pay and transfer money faster than ever, directly from your device.

3. Cashback: Barq offers cashback on certain transactions, so you get rewards as you spend.

4. Cards: You can manage your debit or prepaid cards within the app for easy payments and control.

5. Fun Features: Besides finance, Barq also includes some engaging ways to earn money, adding a playful element to using the app.

Since you’re on Android 10 with a WebKit browser, the app should work smoothly for you, and you’ll benefit from its international transfer features, which are core to your needs.

If you want, I can also guide you to download or update the app or walk you through specific functions like sending money abroad or checking your cashback rewards.

Would you like me to help you with that?

Here’s the official Barq website if you want to explore more: barq.com