[onX Hunt] App not working

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Ralph williamson
8 months ago In onX Hunt
App not working

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Pierre

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8 months ago

Hi there! I’m Pierre, here to help with your onX Hunt app not working on your iPhone. To get a clearer picture, could you tell me what exactly isn’t working? For example, is the app crashing, not opening, location not tracking, or something else?

Meanwhile, here are some common troubleshooting steps for onX Hunt on iOS 18.6.2:

1. Check Location Services:
Make sure your iPhone’s location services are turned on:
- Go to Settings > Privacy & Security > Location Services and toggle it on.
- Scroll down to onX Hunt and ensure it has permission (usually set to "While Using the App" or "Always").

2. Turn Off Low Power Mode:
Low Power Mode can limit background app activity:
- Go to Settings > Battery and make sure Low Power Mode is off.

3. Reset Location & Privacy:
This resets location permissions which can fix permission glitches:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy.

4. Reboot Your iPhone:
Restart your device with location services off, then turn location services back on after reboot.

5. Update the App:
Make sure the onX Hunt app is updated to the latest version in the App Store.

6. Clear App Cache / Reinstall:
If problems persist, try deleting the app then reinstalling it to clear cache and possible corrupt files.

If your issue is about location tracking or crashing, these steps often help. Could you please let me know which problem you’re facing so I can drill down further?

Here is the direct resource with detailed steps if you want to review: onX Hunt Location and Tracker Troubleshooting

Are you satisfied with this initial help? If not, I’m ready to assist more!

R
Ralph williamson
8 months ago

Not showing boundaries

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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8 months ago

Thanks for letting me know that boundaries aren’t showing up in the onX Hunt app on your iPhone. Let’s try a few targeted checks to get those property boundaries visible again.

Here are some steps to try:

1. Check Map Layers:
- Open the onX Hunt app.
- Tap the map layers icon (usually looks like stacked squares).
- Make sure the “Private Lands” or “Boundaries” layer is turned ON. Sometimes boundaries may not display if these layers are off.

2. Zoom Level:
- Boundaries may only appear at certain zoom levels. Try zooming in closer on the map, as boundaries often won’t show when zoomed too far out.

3. Internet Connection:
- Ensure you have a stable internet connection when loading boundaries. Sometimes boundaries won’t load properly offline unless you have downloaded the map for offline use.

4. Update or Reinstall the App:
- Open the App Store, and check if there is an update available for onX Hunt.
- If updated and the problem persists, try deleting the app and reinstalling it. This refreshes the map data.

5. Membership Permissions:
- Double-check that you are logged into the correct onX account and that your subscription is active. Boundaries rely on subscription access to certain map layers.

If after these steps boundaries still don’t show, it might be a data issue for that area, which sometimes happens if the map provider hasn’t fully mapped that location yet.

For full details, onX’s official help article suggests verifying the Private Lands layer is turned on in Map Layers to see boundaries1.

Does this help your boundaries show up now? If not, I’m here to dig deeper!

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