Hi there! I see you're experiencing an issue with the Top Heroes app crashing at around 30% while loading. That's definitely not ideal. Could you tell me a bit more about your situation? For example, has this problem recently started, or has it been ongoing? Additionally, have you tried any other troubleshooting steps like restarting your phone or checking for app updates?

While you mentioned clearing the cache, we can try a few other steps to see if we can get the app up and running smoothly for you. Here’s a step-by-step approach:

1. Reboot Your Device: Sometimes, a fresh start can resolve temporary issues. Please turn off your Android device completely and then turn it back on.

2. Check for App Updates: Ensure you have the latest version of Top Heroes. Open the Google Play Store, go to "My apps & games," and check if there’s an update available for Top Heroes.

3. Uninstall and Reinstall the App: If the above steps don’t work, try uninstalling the app and then reinstalling it. This can help reset anything that might be causing the crash.

4. Check for Device Software Updates: Go to Settings > System > Advanced > System update and see if there’s an update available for your Android operating system.

5. Safe Mode: Boot your phone in Safe Mode to see if third-party apps are causing the problem. You can typically do this by holding down the power button, then long-pressing "Power Off" until you see the option to reboot in Safe Mode.

If you’ve already tried some of these, or if you’ve encountered anything unusual during these steps, please let me know, and I’ll guide you further!