[Alice's Dream : Merge Games] Cannot connect to server

E
Eileen concepcion
Cannot connect to server

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Emily Roberts

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5 months ago

Hi there! I’m Emily Roberts, here to help you with the connection issue on your Alice's Dream app. To get started, could you please tell me a bit more about what happens when you try to connect? For example, do you get any error messages, or does the app just stay stuck loading? Also, are you using Wi-Fi or mobile data? This info will help me guide you better.

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Eileen concepcion
5 months ago

It says trying to connect to the server, please wait..

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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5 months ago

Thanks for sharing that your Alice's Dream app is stuck on "trying to connect to the server, please wait...". To help you better, I’d like to confirm a couple of things first:

1. Are you connected via Wi-Fi or mobile data?
2. Have you tried restarting the app or your device yet?
3. Is this happening all the time or just recently started?

Meanwhile, here are some initial steps tailored for your Android 10 device:

1. Check Internet Connection: Make sure your internet is stable. If on Wi-Fi, try switching to mobile data or vice versa to see if connection improves.
2. Clear App Cache:
- Go to your device's Settings > Apps & notifications > Alice's Dream > Storage & cache > Clear cache.
- Then restart the app and try again.
3. Restart Your Device: This can refresh network settings and close any stuck processes.
4. Update the App: Go to the Play Store and see if there’s an update available for Alice's Dream. Sometimes outdated apps have connection issues.
5. Reinstall the App: If clearing cache and updating don’t help, uninstall and reinstall the app.

If none of these work, it’s possible the server might be temporarily down or experiencing issues—as other players have reported similar connection problems recently on social media1.

Could you please try these steps and let me know what happens after? Also, if you get any error codes or additional messages, sharing those would help me assist you better.

E
Eileen concepcion
5 months ago

Is there an update for Alice's Dream app to fix connection issues?

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