Hi there! I see you're having trouble connecting to the server with Alice's Dream app on your Android device. I'd love to help get you back into the game. To start, could you share a bit more about what happens when you try to connect? For example:

- Do you see any specific error messages?
- Is the app stuck on a loading screen or does it fail immediately?
- Are you using Wi-Fi or mobile data?
- Have you noticed if this issue started recently after an update or change?

Once I know a bit more, I can guide you through some troubleshooting steps tailored for your Android 10 WebKit environment. Looking forward to your info!

Using a Samsung tablet with wifi connection. Message: trying to connect to server, please wait. Updated app, Uninstaller then reinstalled and still get same message.

Thanks for the details! Since you're on a Samsung tablet using Wi-Fi and seeing the "Trying to connect to server, please wait" message even after updating, uninstalling, and reinstalling the app, let's try a few targeted steps to further diagnose and fix this.

1. Check Wi-Fi Network Stability
Sometimes, a weak or unstable Wi-Fi signal can prevent the app from connecting. Can you try:
- Restarting your Wi-Fi router (turn it off, wait 30 seconds, then turn back on)
- Connecting your tablet to a different Wi-Fi network if possible (like a mobile hotspot)

2. Verify Date & Time Settings
Incorrect date and time can cause connection issues with secure servers. On your tablet, go to Settings > General Management > Date and Time and make sure:
- "Automatic date and time" is turned on

3. Clear App Cache and Data
Sometimes residual data can block connections even after reinstalling:
- Go to Settings > Apps > Alice's Dream
- Tap Storage
- Clear Cache and then Data (Note: clearing data may remove your app settings, so be sure you have account info backed up if needed)

4. Check for VPN/Proxy Settings
If you are using a VPN, proxy, or custom DNS, try disabling them as they might interfere with server connections.

5. Confirm No Firewall or Network Restrictions
If you're on a work or public Wi-Fi network, sometimes firewalls block game servers. Testing on a simple home Wi-Fi or mobile hotspot can confirm this.

6. Try Rebooting the Tablet
After all these steps, do a full power off and on of your tablet to refresh background services.

Could you try these and let me know if you get past the connection screen? If the problem persists, we can look at more advanced fixes or see if there is a known server outage on our end.

Are you comfortable trying this and telling me how it goes?

Did all instructions and still received same message

Thanks for trying those steps and letting me know. Since the issue persists despite clearing cache, reinstalling, checking your network, and confirming device settings, it’s possible this could be related to a server-side problem or a wider issue affecting multiple users.

I found some recent reports from other players experiencing similar connection problems with Alice’s Dream after updates, where the app gets stuck trying to connect to the server on different devices. This suggests it might be a temporary server outage or bug on the app’s end that the developers are working to fix. You can see discussions about this on the official Facebook groups related to the game where users share updates and fixes:
- https://www.facebook.com/groups/everydaypuzzles/posts/496039169631945/
- https://www.facebook.com/groups/1323670838223909/posts/1426435021280823/

At this point, here’s what I recommend:
1. Check the Facebook groups or the app’s official channels for any announcements about outages or updates. Sometimes these issues get resolved with a server fix or a new app patch.
2. Try connecting at different times to see if the server might be temporarily overloaded or down.
3. If the problem continues for several days, you could reach out directly to the app’s support team via their in-app help or email to report the persistent connection issue for a more targeted investigation.

Please let me know if you’d like help finding their direct support contact or if you want me to keep an eye out for any new updates on this problem. Meanwhile, I appreciate your patience!

Are you satisfied with this guidance so far?

Cannot connect to server