Hi there! I understand that your Lost Bubble app on your Kindle (Android 11) is still not loading despite trying the fixes listed on our page. I’d love to help get this sorted out for you.

To start, could you please confirm a few details for me?

1. Which fixes have you already tried from the page? For example, clearing cache, restarting the app or device, checking internet connection, etc.
2. Is the app stuck on a loading screen, or does it close/crash unexpectedly?
3. Are you connected over Wi-Fi or mobile data? Have you tried switching networks or restarting your router?
4. Is your Kindle's operating system fully updated and do you have sufficient storage space?

Once I have this info, I can guide you through some tailored steps. In the meantime, here’s a quick checklist of useful steps you might not have tried yet:

1. Clear the app cache and data:
- Go to Settings > Apps > Lost Bubble > Storage > Clear Cache and Clear Data.
2. Force stop the app and relaunch it.
3. Reboot your Kindle device.
4. Ensure your internet connection is stable and strong.
5. Check if there is an update available for Lost Bubble in the app store.
6. If possible, uninstall and reinstall the app.

If these don’t work, there could be a temporary server issue or a recent update bug affecting app load. Sometimes, users need to force-close and reopen the app multiple times to get past the loading screen1. Also, confirming your device has enough free storage and is up to date helps avoid issues.

Let me know what you’ve tried or if you see any error messages, and we’ll take it from there!

App stuck on loading screen

Thanks for letting me know your Lost Bubble app is stuck on the loading screen on your Kindle with Android 11. Let's try a few more focused steps to get it moving again.

Here’s what I suggest next:

1. Close the app completely — make sure it’s not running in the background. On Kindle Android, tap the recent apps button and swipe Lost Bubble away.
2. Restart your device — a fresh reboot can clear system glitches.
3. Clear Lost Bubble cache and data again:
- Go to Settings > Apps > Lost Bubble > Storage.
- Tap “Clear Cache” first, then “Clear Data.”
4. Check your internet connection — try switching between Wi-Fi and mobile data if available, or restart your router.
5. Try locking your Kindle screen and then unlocking it while the app is loading. Some users have reported this helps the app continue past the stuck screen.
6. Update or reinstall the app:
- Verify if there's an update available in your app store.
- If no update or still stuck, uninstall Lost Bubble.
- Restart your Kindle.
- Reinstall Lost Bubble fresh.

If after these steps it's still stuck, the issue could be related to recent app updates or server-side problems, which sometimes affect loading. Unfortunately, some users have noted this can take a short while to resolve after the developers fix it on their end3 4.

Could you please confirm if you’ve tried uninstalling and reinstalling the app yet? Also, do you see any error messages or does the screen simply stay stuck? This will help me guide you further.

Are you satisfied with these next steps to try?