Hi there! I understand that your Gotham Sports app is freezing and you're having trouble using the advance and rewind functions on your Roku. Also, it seems like the app intermittently doesn't recognize the signal. Let’s work together to get this sorted out.
To start off, can you tell me if you've tried any troubleshooting steps already on your Roku device or the Gotham app? For example, have you tried restarting the Roku, reinstalling the app, or checking your network connection?
Once I have that info, I can guide you step-by-step toward a solution tailored for your setup.
Thanks for the info! Since your Roku and connection are working fine and other apps respond properly to the remote, it seems specific to the Gotham Sports app’s compatibility with Roku controls.
There have been recent reports (since June 2025) indicating compatibility issues between the Gotham Sports app and Roku devices where the app doesn’t recognize remote commands like advance or rewind properly1.
Here are some next steps you can try:
1. Switch Roku Network Connection: If your Roku is wired (Ethernet), try switching to a wireless Wi-Fi connection or vice versa. Some users have found this “fixes” remote command issues for Gotham Sports4.
2. Update Roku System & App: Make sure your Roku firmware and the Gotham Sports app are fully updated. On Roku, go to Settings > System > System update > Check Now.
3. Remove and Reinstall Gotham Sports App: - From the Roku home screen, highlight the Gotham Sports app. - Press the * key on the remote and select Remove channel. - Restart Roku (Settings > System > System restart). - Re-add the channel from the Roku Channel Store.
4. Check for App-Specific Settings: Inside the Gotham Sports app, look for any settings related to playback or remote control and reset them if possible.
5. Contact Gotham Sports Support: If problems persist, Gotham’s support team may have more current fixes or workarounds. You can reach them via [email protected] or their help site support.gothamsports.com.
If you want, I can guide you step-by-step through these actions. How would you like to proceed?
Comments
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
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Hi there! I understand that your Gotham Sports app is freezing and you're having trouble using the advance and rewind functions on your Roku. Also, it seems like the app intermittently doesn't recognize the signal. Let’s work together to get this sorted out.
To start off, can you tell me if you've tried any troubleshooting steps already on your Roku device or the Gotham app? For example, have you tried restarting the Roku, reinstalling the app, or checking your network connection?
Once I have that info, I can guide you step-by-step toward a solution tailored for your setup.
Roku works fine. Connection is fine. Gotham app just won’t take action from remote. No issues with other apps on tv.
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
Followed by
Thanks for the info! Since your Roku and connection are working fine and other apps respond properly to the remote, it seems specific to the Gotham Sports app’s compatibility with Roku controls.
There have been recent reports (since June 2025) indicating compatibility issues between the Gotham Sports app and Roku devices where the app doesn’t recognize remote commands like advance or rewind properly1.
Here are some next steps you can try:
1. Switch Roku Network Connection: If your Roku is wired (Ethernet), try switching to a wireless Wi-Fi connection or vice versa. Some users have found this “fixes” remote command issues for Gotham Sports4.
2. Update Roku System & App: Make sure your Roku firmware and the Gotham Sports app are fully updated. On Roku, go to Settings > System > System update > Check Now.
3. Remove and Reinstall Gotham Sports App:
- From the Roku home screen, highlight the Gotham Sports app.
- Press the * key on the remote and select Remove channel.
- Restart Roku (Settings > System > System restart).
- Re-add the channel from the Roku Channel Store.
4. Check for App-Specific Settings: Inside the Gotham Sports app, look for any settings related to playback or remote control and reset them if possible.
5. Contact Gotham Sports Support: If problems persist, Gotham’s support team may have more current fixes or workarounds. You can reach them via [email protected] or their help site support.gothamsports.com.
If you want, I can guide you step-by-step through these actions. How would you like to proceed?
Gotham app freezes and/ or won’t let me advance or rewind with Roku. Doesn’t recognize signal Intermt