[Gotham Sports] Stopped 2x during hockey game, logged out then back in for live, it was earlier in the game

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Karla chenez
2 months ago In Gotham Sports
Stopped 2x during hockey game, logged out then back in for live, it was earlier in the game

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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2 months ago

Hi! I see you’re having trouble with the Gotham Sports app crashing during a live hockey game and that even logging out and back in didn’t fully help. Let’s get this sorted so you can enjoy the game smoothly.

To narrow things down first, can you tell me:
- Is your iPhone connected to Wi-Fi or cellular data when the app crashes?
- Are other streaming apps working fine on your device during this time?
- Does the crash happen consistently at certain points, or is it random?

Meanwhile, here’s a simple step-by-step to try that often helps resolve app crashes on iOS 18.6:

1. Close and Reopen the App
Swipe up from the bottom (or double-click the home button if you have one), then swipe away the Gotham Sports app to close it. Then open it again.

2. Check for App Update
Open the App Store, go to your profile, and look for updates. Update Gotham Sports if a new version is available, since updates often fix bugs causing crashes.

3. Restart Your iPhone
Power off your device fully, wait 30 seconds, and turn it back on to clear temporary glitches.

4. Check Internet Connection
Since freezing/crashing can be due to poor connectivity, try switching Wi-Fi networks or toggling Airplane Mode on and off to reset your connection.

5. Reinstall Gotham Sports
Long-press the app icon, select “Remove App,” then reinstall from the App Store. This ensures you have a clean install without corrupt files.

If the app still crashes, it could be something related to the streaming servers or the current app version not playing well with iOS 18.6 under certain network conditions. I didn’t find specific issues for iPhone users like yours but switching connection type (Wi-Fi vs Cellular) has helped others on different platforms.

Would you be willing to try these steps and let me know if the problem persists? Also, please share your connection type and any additional details you notice when the crash happens.

Looking forward to your reply so we can get you back to the game without interruptions! Are you satisfied with this first set of suggestions so far?

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