Hi there! I understand the roles in your Dootchi app disappeared, and now you're unable to create new roles. Let’s try to get this sorted out for you.

To help me better assist you, could you let me know:
- When did you first notice the roles disappearing?
- Are you experiencing any error messages when trying to create roles?
- Have you recently updated the app or your Android OS version?
- Have you tried restarting the app or your device yet?

Meanwhile, let me guide you through some initial steps to troubleshoot this issue on your Android 10 device with WebKit browser:

1. Restart the app: Sometimes, a simple restart clears temporary glitches. Close the Dootchi app completely and reopen it.

2. Clear app cache: Cached data can cause UI issues. Go to Android Settings > Apps > Dootchi > Storage and tap "Clear Cache." Then reopen the app.

3. Check for updates: Make sure you have the latest version of the Dootchi app. Visit the Play Store and update if available.

4. Re-login: Log out of your Dootchi account and log back in. This can refresh your session and reload your data.

5. Internet connection: Ensure you have stable internet as role data might depend on server sync.

If after these steps your roles are still missing and you can’t create new ones, it could be a temporary issue on Dootchi’s backend or a feature restriction change.

From recent community reports, some users mentioned app crashes or missing features that required an update or reinstall to fix1.

If these steps don’t resolve the problem, let me know what you observed, and we can dig deeper—including checking if it’s a known outage or feature removal.

Are you comfortable trying these steps now?

Roles disappeared and I can't create one

Thanks for sharing that again! From what I've found, it seems Dootchi recently had to reset its bot system to fix a database issue, which caused users’ roles and bots to disappear temporarily. Unfortunately, this reset means you’ll need to recreate your roles and bots on your account, which also explains why you’re currently unable to create new roles until things stabilize2.

Here’s what you can do now:

1. Check for updates in your app store and update Dootchi if you haven’t already. Sometimes the developers release hotfixes quickly after such resets.

2. Log out and log back in to refresh your session and confirm the reset status.

3. If you had important roles or bots, try to recreate them manually for now.

4. Keep an eye on official Dootchi channels or community hubs where they typically post updates about when the system will be fully restored.

Since this appears to be a backend reset issue, it’s not something on your device or app alone. If you continue facing issues creating roles even after an update and relogin, the support team at Dootchi might provide timelines or alternative solutions.

Would you like help with recreating roles step-by-step, or do you want me to find official status updates from Dootchi for you? Let me know!