Hi! I understand you're not receiving daily rewards in the Wehear app for watching ads or listening. Let's get to the bottom of this together.

To start, could you let me know if the ads are playing fully before you expect the reward, or are they not playing at all? Also, are you connected to a stable internet connection while using the app? Sometimes ads might not register properly without good connectivity.

Meanwhile, here are some steps to try:

1. Close any other apps running in the background, as they can interfere with ad tracking.
2. Restart your device to refresh network settings and app processes.
3. Clear the Wehear app cache: Go to Settings > Apps > Wehear > Storage > Clear Cache.
4. Check if there is an app update available in the store and update if needed.
5. Make sure you are logged in correctly to your Wehear account, as rewards often require signing in.

If you've tried these and still face the issue, it might be due to a temporary problem with ad delivery or reward servers on the app side. Some users have reported similar problems, sometimes resolved by reinstalling the app or waiting for app-side fixes1.

Could you give these a try and update me? That will help narrow down the cause.

Are you satisfied with this approach so far?

Not getting daily rewards for watching ads or listening

Thanks for sharing that. Since you're not getting daily rewards for watching ads or listening on your WebKit-based Android 10 device, here are some tailored steps to try based on common causes reported by other users:

1. Confirm that ads are fully playing without interruption. Sometimes partial or skipped ads don’t trigger rewards.

2. Clear the app’s cache and data to refresh any stored information that might be blocking rewards:
- Go to Settings > Apps > Wehear > Storage > Clear Cache and then Clear Data.

3. Check your Wehear app is updated to the latest version in your app store.

4. Log out and back into your Wehear account to ensure your session is properly active.

5. Make sure you do not have any ad-blockers or VPNs enabled that could interfere with ad delivery.

6. If you have an option related to an “ad-free” purchase or package, ensure it’s disabled, as that can disable rewards for watching ads.

7. Restart your device after performing these steps.

If none of these work, there have been cases reported where the app's reward system was experiencing temporary outages or glitches affecting ads and rewards1.

As a last resort, uninstalling and reinstalling the app sometimes resets the connection to their servers and clears any corrupted settings.

Let me know which of these you have tried so far, and we can go deeper or I can assist in escalating this to the Wehear support team if needed! Are you satisfied with this plan to start?

Not getting daily rewards for watching ads or listening

Thanks for your patience. I checked on recent user reports and official Wehear info, and it seems some users have experienced similar issues with daily rewards not registering when watching ads or listening. This might sometimes happen if you’re logged in as a visitor rather than a registered user, as rewards often require a full account sign-in to track properly1.

Here’s a quick action plan tailored for your Android 10 device with WebKit browser:

1. Make sure you are logged in to your Wehear account, not just using the app as a visitor.
2. Confirm that ads play completely without interruption. Partial plays might not count.
3. Disable any VPNs or ad blockers which could interfere with ads.
4. Clear Wehear app cache and data: go to Settings > Apps > Wehear > Storage > Clear Cache and Clear Data.
5. Restart your device afterward.
6. Check for any app updates and install the latest version.
7. If steps above don’t work, try uninstalling and reinstalling the Wehear app to refresh your installation.

If after these steps, rewards are still not credited, it may be a temporary server-side issue with Wehear’s reward system. In that case, you can reach out directly to Wehear support via [email protected] for more specialized assistance.

Would you like me to help guide you through any of these steps or provide the support email template? Let me know how you want to proceed! Are you satisfied with this approach so far?

Tried all but step 7 and some are now showing

Thanks for letting me know you’ve completed most steps except the last one (uninstalling and reinstalling the app), and that some rewards are now showing but only partially. Let’s try to get this fully resolved!

Partial rewards or partial results can sometimes indicate that the app’s installation or data got partially corrupted or some cached info is still causing interference.

Here’s what I recommend next:

1. Uninstall the Wehear app completely from your Android 10 device.
2. Restart your device to clear any lingering processes.
3. Reinstall the Wehear app fresh from the official source.
4. Log back in with your account.
5. Try watching ads and listening again to see if the rewards now fully register.

This step often resolves partial completion or reward recognition issues by resetting the app environment.

If after reinstalling you still see partial rewards or the problem persists, the issue might also be on Wehear’s servers or syncing side. At that point, I recommend contacting Wehear support directly at [email protected], and including details like your device info, OS version (Android 10), and exactly what you’ve tried.

Would you like me to guide you through the uninstall/reinstall process to make it as easy as possible? Let me know! Are you satisfied with this next step plan?

Not getting daily rewards for watching ads or listening

Hi again! I see you’re still having trouble getting daily rewards for watching ads or listening on the Wehear app in 2023. I checked some relevant info to help narrow things down for you.

From what Wehear’s FAQ and community posts indicate, daily rewards (coins or bonuses) come from finishing daily tasks in the Task Center and watching ads or listening to stories fully12. Here are some important details and tips:

1. Make sure you complete the entire ad or listening session fully—partial completion may not trigger the reward.
2. Daily bonuses usually expire if not claimed in time, so check the timing and be sure to claim rewards promptly.
3. Some users have reported glitches where the reward page or daily rewards don’t register properly, sometimes related to updates or temporary server-side issues. In those cases, reinstalling the app or logging out and back in helps.
4. Using VPNs, ad blockers, or being logged in anonymously may block proper tracking of ads or listening rewards.
5. Verify you are properly logged into your Wehear account — offline or guest modes typically don’t accumulate rewards.

If you’ve tried all usual steps like clearing cache, updating the app, restarting your device, and even reinstalling but still see issues, the problem might be temporary on their side or linked to your account.

You can keep an eye on the official Wehear help page for updates or consider contacting their support at [email protected] for account-specific help.

Would you like me to help draft a message to support or guide you through rechecking any of these steps? Are you satisfied with this guidance so far?