Hi! I understand your concern about reporting a user for harassment in Hello Yo but not seeing that user banned yet. It can be confusing when the reported behavior continues without immediate visible action.

To help you better, could you let me know if you reported the user directly through the app's reporting feature? Also, approximately how long ago did you report them? This helps me understand the usual processing time or steps needed.

Meanwhile, here's some useful information on how reports work in Hello Yo:

1. When a user is reported for harassment, the report is reviewed by the Hello Yo administration team. This review process may take some time depending on the volume of reports and the evidence provided.
2. Not all reports immediately result in a ban; sometimes warnings or other actions are issued based on the severity and context.
3. If you believe the harassment is ongoing or severe, make sure the report you submit includes as many details and evidence as possible (e.g., screenshots, chat logs) to support the case.
4. If you feel the report was perhaps overlooked or not resolved, Hello Yo offers an appeal system where you or your friend can submit additional justification for action on the reported user. You can visit the Hello Yo appeal page using this link: https://pp.helloyo.sg/app/appeal/index?uid= 1.

I recommend encouraging your friend to submit an appeal as well, if needed.

Would you like me to guide you through submitting a detailed report or appeal from your device? That way, I can help ensure the process is clear and complete.

Are you satisfied with this explanation so far?

I reported someone because he is harassment my friend but this user id is not banned why