Hi! I see you're having trouble with Poke Genie not recognizing Pokémon for rating. Let's get that sorted out. To help me better, could you tell me if this issue happens for all Pokémon or just specific ones? Also, are you scanning Pokémon directly within Pokémon GO or importing screenshots?
Meanwhile, here are some step-by-step recommendations to try that usually resolve recognition issues on Android 10 WebKit browsing environments:
1. Force Close and Clear Cache - Open your device’s Settings > Apps > Poke Genie. - Tap "Force Stop" to close the app fully. - Tap "Storage" and then "Clear Cache" (not Clear Data yet to avoid losing settings). - Reopen Poke Genie and test scanning or importing again.
2. Check App Permissions and Accessibility Settings - Ensure Poke Genie has the necessary permissions for overlay, storage access, and accessibility. - Sometimes Android 10 restricts overlay functions which are critical for real-time recognition.
3. Calibrate Scanner Properly - If using real-time scanning, open Poke Genie, go to Scanner Settings, and recalibrate the scanner by following on-screen instructions.
4. Try Using Import via Screenshot - If real-time scanning fails, take a clear screenshot of the Pokémon appraisal screen in Pokémon GO and import it manually in Poke Genie.
5. Update or Reinstall the App - Confirm you have the latest version from the Play Store. - If issues persist, uninstall and reinstall Poke Genie to refresh app files — corrupted files can cause recognition errors.
If you’ve done any of these steps already, please let me know, and we can try more advanced troubleshooting or check for updates on ongoing bugs affecting recognition.
Are you able to try this and see if recognition improves? I’m here to help further!
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Frank Taylor
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Hi! I see you're having trouble with Poke Genie not recognizing Pokémon for rating. Let's get that sorted out. To help me better, could you tell me if this issue happens for all Pokémon or just specific ones? Also, are you scanning Pokémon directly within Pokémon GO or importing screenshots?
Meanwhile, here are some step-by-step recommendations to try that usually resolve recognition issues on Android 10 WebKit browsing environments:
1. Force Close and Clear Cache
- Open your device’s Settings > Apps > Poke Genie.
- Tap "Force Stop" to close the app fully.
- Tap "Storage" and then "Clear Cache" (not Clear Data yet to avoid losing settings).
- Reopen Poke Genie and test scanning or importing again.
2. Check App Permissions and Accessibility Settings
- Ensure Poke Genie has the necessary permissions for overlay, storage access, and accessibility.
- Sometimes Android 10 restricts overlay functions which are critical for real-time recognition.
3. Calibrate Scanner Properly
- If using real-time scanning, open Poke Genie, go to Scanner Settings, and recalibrate the scanner by following on-screen instructions.
4. Try Using Import via Screenshot
- If real-time scanning fails, take a clear screenshot of the Pokémon appraisal screen in Pokémon GO and import it manually in Poke Genie.
5. Update or Reinstall the App
- Confirm you have the latest version from the Play Store.
- If issues persist, uninstall and reinstall Poke Genie to refresh app files — corrupted files can cause recognition errors.
If you’ve done any of these steps already, please let me know, and we can try more advanced troubleshooting or check for updates on ongoing bugs affecting recognition.
Are you able to try this and see if recognition improves? I’m here to help further!