Hi there! I understand you're trying to reset your AZ Lottery Players Club password, but when you click the link in the email, it doesn't take you to the reset page and instead redirects you somewhere else. Let's get this sorted out together.
To start, can you tell me if you’re clicking the link directly in the email on your Android device using the WebKit browser? Also, do you see any error messages, or does it just redirect you to the AZ Lottery main page? Knowing these details will help me narrow down the issue.
Meanwhile, here are some initial steps we can try:
1. Check the Email Link Sometimes email links get broken or incomplete if the message is truncated or if the app/browser does not handle them well. Try copying the full URL from the email and pasting it directly into your browser address bar.
2. Clear Browser Cache and Cookies Since you’re using an Android device with a WebKit-based browser, clearing cache and cookies can help resolve redirect issues: - Open your browser settings. - Find Privacy or Storage options. - Clear cache and cookies. - Restart the browser and try clicking the link again.
3. Try a Different Browser To rule out browser-specific issues, try opening the reset link in a different browser app on your device, such as Chrome or Firefox.
4. Use the Reset Password Option on the Website Instead of using the email link, try going directly to https://azplayersclub.com/login, and click the "Forgot Password?" link. Enter your email to request a new reset link. Then try following the link from that new email.
5. Check Your Account Status If too many incorrect login attempts were made, your account may have been temporarily locked. This can sometimes interfere with reset links working properly. If that might be the case, you can contact the AZ Lottery Players Club support team at [email protected] to verify your account status.
If after these steps the reset still doesn’t work, please let me know any specific messages or behaviors you notice when you try the link. We can then look into more advanced troubleshooting or involve support staff directly.
Are you able to try these steps, and can you share what happens when you do? I’m here to help!
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Henry Adams
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Hi there! I understand you're trying to reset your AZ Lottery Players Club password, but when you click the link in the email, it doesn't take you to the reset page and instead redirects you somewhere else. Let's get this sorted out together.
To start, can you tell me if you’re clicking the link directly in the email on your Android device using the WebKit browser? Also, do you see any error messages, or does it just redirect you to the AZ Lottery main page? Knowing these details will help me narrow down the issue.
Meanwhile, here are some initial steps we can try:
1. Check the Email Link
Sometimes email links get broken or incomplete if the message is truncated or if the app/browser does not handle them well. Try copying the full URL from the email and pasting it directly into your browser address bar.
2. Clear Browser Cache and Cookies
Since you’re using an Android device with a WebKit-based browser, clearing cache and cookies can help resolve redirect issues:
- Open your browser settings.
- Find Privacy or Storage options.
- Clear cache and cookies.
- Restart the browser and try clicking the link again.
3. Try a Different Browser
To rule out browser-specific issues, try opening the reset link in a different browser app on your device, such as Chrome or Firefox.
4. Use the Reset Password Option on the Website
Instead of using the email link, try going directly to https://azplayersclub.com/login, and click the "Forgot Password?" link. Enter your email to request a new reset link. Then try following the link from that new email.
5. Check Your Account Status
If too many incorrect login attempts were made, your account may have been temporarily locked. This can sometimes interfere with reset links working properly. If that might be the case, you can contact the AZ Lottery Players Club support team at [email protected] to verify your account status.
If after these steps the reset still doesn’t work, please let me know any specific messages or behaviors you notice when you try the link. We can then look into more advanced troubleshooting or involve support staff directly.
Are you able to try these steps, and can you share what happens when you do? I’m here to help!