[Walmart] Screen freezes

K
Karen woolverton
9 months ago In Walmart
Screen freezes

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
9 months ago

Hi there! I see you're experiencing screen freezes on the Walmart app using your iPhone with iOS 18.6.2. Let's try to get that sorted out for you. To start, could you tell me if the app freezes immediately when you open it, or does it happen during specific actions like checking out or browsing?

Meanwhile, here’s a step-by-step guide to address common causes of freezing on iOS:

1. Close and Relaunch the Walmart App
- Swipe up from the bottom (or double-click Home button if your iPhone has one) to bring up the app switcher.
- Find the Walmart app and swipe it off the screen to close it.
- Open the app again to see if it still freezes.

2. Restart Your iPhone
- Hold the side button and either volume button until you see the slider.
- Slide to power off, wait about 30 seconds.
- Press the side button again to turn it back on.
- Check if the Walmart app works better.

3. Clear the App Cache (via Reinstall)
- iOS doesn’t let you clear cache directly, so uninstall and reinstall the app.
- Press and hold the Walmart app icon until the menu appears, tap “Remove App” > “Delete App”.
- Go to the App Store, search for Walmart, and reinstall it.

4. Check for App and iOS Updates
- Open App Store > your profile icon > scroll to Walmart app > tap Update if available.
- Ensure your iOS is fully updated by going to Settings > General > Software Update.

5. Verify Network Connection
- Sometimes freezing is due to poor internet.
- Switch between Wi-Fi and cellular data to check.
- Restart your Wi-Fi router if possible.

If after these steps the app still freezes, we can try looking into more advanced settings or permissions. Let me know which steps you’ve tried or how the app behaves after these actions!

Are you satisfied with the solution I provided so far?

Leave a comment